Blade-Honda, Gloucester

Ranked #22 of 108 in Gloucestershire

Services: Servicing, Tyres, Used cars, New cars, Accident repairs

Blade House, A40 Northern Bypass, Longford

Gloucester

Gloucestershire

GL2 9DJ

Call 01452 228314

Reviews

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Recommended

"Knowledeable and passionate about their cars combined with great customer service."

By Jim Anderson-Dixon, 22 December 2018

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Blade (Honda) Runner For the best part of nearly two decades I've been an avid follower of the knowledgeable and pragmatic advice offered by Honest John. In practice, this has enabled me to make a series of sound choices when selecting cars via my previous employers company car scheme, ranging from a Ford Focus and C-max to a Skoda Yeti. Having recently left full time employment, and again based on HJ reviews, I visited my local Blade-Honda franchise in Gloucester to test drive and purchase privately a used-approved 2017 Honda HRV Executive auto petrol. Once the vehicle had been valeted, and during a pre-delivery inspection, areas of paint damaged by bird poo were revealed on the car doors which meant that, reluctantly, I had to reject the vehicle. Blade-Honda then arranged to rectify the damage which they did promptly. However, during a subsequent hand-over inspection, and to our joint consternation, further areas of paint damage were found, this time on the car roof. Noting my disappointment, the dealer then not only declined to sell me the car (which was subseqently sent to auction) but for all the hassle I had experienced (and since Hoda sales had already hit their year end targets) my expectations were truly exceeded when I was offered a 2018 (refreshed) Honda HRV SE auto petrol with only 500 miles on the clock and with a five year service plan at nearly £5,500.00 below market value. Needless to say, it took about a nano-second to accept the offer. Truly stunning customer service provided by Blade Honda and a nice little runner too!

Visited With

My vehicle

Visited In

Dec 2018

Cost

£1000 plus

Duration

1-5 hours

Visited For

Honda Used-Approved Car Purchase

Additional Services

Great customer service

Good Points

Great customer service without any buying pressure.

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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