Bexley Lane Garage

I took my Mercedes GLE into this garage for a B5 service. I am new to the area so needed to find a new Garage. i was quoted £280 for the full service. i agreed and brought my car in a few days later. after dropping the car off i receive a phone call from the garage trying to upsell me a few other things (air conditioning recharge, Brake fluid replacement and back window wiper). this too me over my budget to £417.. ok fine do all the extra work. came in later in the afternoon to collect my car and pay. was told my dipstick handle was missing. This is strange because i never touch my dipstick to check oil, i get it serviced every year and oil changed by the mechanic so either they broke it or it was my previous mechanic. im dubious about it but decide to pay the £18 for a replacement. Friday evening my check engine light comes on. It has never done this before in the 3 years i have had the vehicle. engine light on directly after ive had a service at a new garage is suspicious. i wait till Monday to query them about it thinking they could have innocently left something out of place and would investigate/rectify. straight off the bat the person on the phone is denying that the two things could be linked. I'm no mechanic but even i know that there is a possibility the two things could be linked. Could it be a coincidence that all these extras are happening to my car for the first time at a new garage. yes its possible. Could it be that these things happening to my car generating extra income is the way the garage operate. more than likely, yes. ive been booked in for Friday for them to inspect the vehicle, but i am worried they are going to do more damage that is going to cost me more money in the long run. I think its better to cut my losses then take it into this garage. cut a long story short, dont be surprised if your car develops new problems after you've taken it here. its how they make extra money

The service was amazing.

Amazing, so helpful, an absolute breath of fresh air!

Amazing, so helpful, an absolute breath of fresh air!

Amazing, so helpful, an absolute breath of fresh air!

They have kept my aging car on the road for several years now and will allow one to order parts from breakers and other suppliers to be delivered if they cannot obtain them from their usual suppliers. Always pleasant and polite and only once have I had a concern which was dealt with immediately and without question. They do not replace things that still have decent life in them and merely suggest when you might have to return; unlike some other garages which tell you to replace discs, brakes etc. well before they are unsafe or in need of changing. They keep you informed about work and parts that might need replacing and only do what you agree to.

Honest garage, have taken my car to a main dealer to have a problem sorted only to be told the bill would be over £1000! Bexley lane garage sorted it out for a fraction of that cost. Will only use this garage from now on and will advise anyone to do the same!

A great family run professional garage. Phil and Kevin explain everything so well and no work is undertaken without agreeing first. Have now used for over 5 years and all my family use them as well

we have visited this garage on a number of occassions your car goes in with one fault and comes out with another would never use again they only in it to make money

I have used this garage many times over that past few years, mainly for MOTs but also for repairs and servicing on a wide variety of vehicle makes and ages. I always experience friendly, polite and efficient service and would highly recommend them.