Beckington Motors, Beckington

Ranked #41 of 127 in Somerset

Services: MOT, Servicing, Tyres, Exhausts

Bath Road Beckington

FROME

Somerset

BA11 6SW

Call 01373 830238

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Recommended

"Brilliant customer service as always. "

By Anonymous, 6 October 2021

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I always use Phil and his team, they are so friendly and always explain what needs doing to my car before undertaking any work. I asked for an estimate before todays work and they kept the the price exactly. As a loan female I always feel comfortable using this local family run garage

Visited With

My vehicle

Visited In

Oct 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Kept the the estimate provided and explained everything clearly. Friendly service, reasonably price for work

Bad Points

0

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Does what it says!"

By Roger Dinnis, 25 July 2018

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Possibly the best garage I have used, and that must be almost one hundred!

Visited With

My vehicle

Visited In

Jul 2018

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Accurate honest appraisal of work, suitably priced and timed. Very nice people

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Couldn't have been friendlier, as I had a problem in Beckington that they fixed for free while I waited, how good is that?"

By Anonymous, 8 March 2018

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Driving Instructor, - pupil blew tyre on high kerb as parking. Weather dreadful, the came out and asked me to drive in, they changed the wheel, did a quick and very efficient job, and when I asked them how much, they just smiled and said, 'have it on us'. What is there not to like about an approach like this?

Visited With

My vehicle

Visited In

Jun 2017

Cost

Up to £100

Duration

1-5 hours

Additional Services

Great customer service

Good Points

Where else would a garage do a little free job to an unknown customer?

Bad Points

They took the wind out of my sails by being helpful and smiling, I expected different from visits to many other garages over the years

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Good work, poor customer service"

By Anonymous, 10 October 2012

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This garage is frequented by many local residents, however I feel it is mostly out of loyalty for local businesses. The quality of the work they do is good, and I don't believe they are out to rip anyone off. However, the customer service is not good, and this is mainly based on their lack of communication. I would prefer a garage where someone will phone me up to explain to me my options, and ask before undertaking any work which is going to induce a cost, however small.

Visited In

Mar 2012

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A helpful, family concern where you are assured of friendly, honest service."

By Anonymous, 15 January 2012

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I have been using this garage for 40 years - as long as I have been driving and know that any problem will be assessed on its merits. I know that faults will not be found for the sake of generating work. This is backed up by the fact that I travel from Birmingham to have any work done on my car, whether it is regular servicing or MoT or any other job which may occur.

Visited In

Aug 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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Your Review of Beckington Motors, Beckington

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The car was washed and cleaned

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