Baylis Vauxhall, Worcester

See the photo, our Mokka-E is 4 years old, £35k new thousands spent on only Vauxhall Servicing and they have quoted £1000 for a new camera which will "HOPEFULLY" fix the fault. They don't know if it will or wont?! Its a Vauxhall, they are Vauxhall. Why would I ever pay £1000 with no idea if it will fix it. They refused to road test the vehicle? Said it was unnecessary. £168 to plug it in I spoke both to bookings and the branch directly who told me I wouldn't have to pay, when I arrived they informed me that whoever had told me that (their colleagues) was wrong and I would have to pay £168 for an hours diagnosis. We dealt with James Oliver, a man who "doesnt know" in answer to any question the call centre staff were obviously ill informed also. Generally just a rubbish experience.

Friendly, helpful, professional staff. Prices are highly competitive and, even though they are a Vauxhall Main Dealer, their prices are comparable to Independants. I had a repair covered by Warranty Direct and they organised the whole thing before I even new it. I cannot speak too highly about this Garage and one wall is littered with letters of approval from customers. I have spent the last 50 years using different Garages. There is no doubt about it Baylis Worcester is the best.