Bartletts Seat Ltd
Ranked #59 of 108 in East Sussex
Services: MOT, Servicing
Whitworth Road
ST. LEONARDS-ON-SEA
East Sussex
TN37 7PZ
Call 01424 754444
Reviews
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"Understaffed and unsympathetic "
By David Stupple, 23 June 2019
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Checked opening hours online, visited today (a Sunday) to buy a door lock module, a component that repeatedly fails due to poor design. I was kept waiting for 15 minutes without being spoken to. Eventually: Door lock, please? Not on a Sunday. 15 minutes wait to hear that? I didn't know. Same everywhere. No garage does spares on a Sunday. Price? Wouldn't know where to look, mate. A lone staff member was unable to cope and apparently not bothered by this. Dismissive, unhelpful, rude. I'll buy on eBay.
Visited With
My vehicleVisited In
Jun 2019Cost
Up to £100Duration
1-5 hoursVisited For
SparesGood Points
It was quiet, and there was a newspaper on a desk to read while I waited.Bad Points
Understaffed, dismissive and unhelpfulExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent "
By Marje Baptiste, 11 September 2018
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We drove down from London for a day out and the engine warning light came on. Called into this garage. Car needed a repair and a part. They were kind enough to give my husband and I (we are pensioners) a lift into Hastings and collect us when the car had been fixed. Excellent customer service and special thank you to Callum for his kindness.
Visited With
My vehicleVisited In
Sep 2018Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collectionGood Points
Customer serviceExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great service"
By Anonymous, 1 March 2018
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Thank you to Steve at Bartletts, your customer service was great, no hassle everything was explained, had all the time I the world to explain about the car and finance etc, would highly recommend this garage. Thank you
Visited With
My vehicleVisited In
Feb 2018Visited For
Car purchaseAdditional Services
Car cleaned, Itemised invoice, Great customer serviceGood Points
Service was fantasticExpertise
Quality of Service
Speed
Helpfulness
Value for Money
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