Barrett Lee

Ranked #3 of 106 in Suffolk

Services: MOT, Servicing

4 Byford Rd

Sudbury

Suffolk

CO10 2YG

Call 01787 370774

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Recommended

"Great service centre, super reliable and friendly people"

By Andy Sheppard, 9 February 2022

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I've just had my car MOT and service completed by Barrett-Lee, who I've been using for years, and their service was excellent as always. Their staff are very courteous and helpful and their prices are very reasonable for the work they do. Its rare these days to find a garage / service centre you can trust implicitly, but for me Barrett-Lee are those people. Highly recommended

Visited With

My vehicle

Visited In

Feb 2022

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

I trust them implicitly

Bad Points

Nothing, everything's good

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, personable and perfect"

By Sandra Lant, 27 July 2021

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I brought my last car here for around 13 years and had excellent care without exception. I bought a second hand car with a 5 year service warranty and 3 years left so had to attend the main dealer. I took it back to Barrett Lee this year did its MOT and service. The guys in reception were the same (good sign of a happy workplace) and once again I feel very happy knowing my car is once again in excellent hands. We have to travel further now as we moved house but it’s worth every penny. Any problems were fully explained and it was great to see Adam, Michael and Carl again. I fully recommend this garage

Visited With

My vehicle

Visited In

Jun 2021

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

All of it

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent Service Centre, better than many Main Dealers I've dealt with."

By lemack-j, 8 January 2020

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I have been a loyal customer of Barrett-Lee for several years and they are my first port of call for all matters relating to our cars. I have always found them to be honest and trustworthy regarding their advice and the quality of their work. So much so, that they advised me to have one of our cars serviced by the main dealer to ensure warranty was not impaired. I've not found may service centres prepared to turn away work! Their workshop is clean and modern and the waiting area is comfortable and welcoming, there is a large window overlooking the workshop where you can watch the work being carried out. Vehicles are always return in a very clean condition. I have found their prices to be very competitive. I am prepared to pay for high quality customer service and workmanship, which is what I have always received from Barrett-Lee.

Visited With

My vehicle

Visited In

Oct 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Clean, comfortable waiting area. Professional, excellent, honest advice from staff & high quality of workmanship and customer service.

Bad Points

Nothing to dislike.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great service, gave good advice on my tyres condition "

By Anonymous, 2 December 2019

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Good garage, very honest and gave good advice on one of my tyres which could of been dangerous. Not bad price and a job well done .will definitely recommend to friends and will use again.

Visited With

My vehicle

Visited In

Dec 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Tyres

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

They managed to get the extra two tyres I needed and fitted all four the same day .

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great service, great price compared to local fast fit centre"

By Anonymous, 21 September 2018

Read More

Great Garage, would definitely recommend.

Visited With

My vehicle

Visited In

Sep 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Comfortable waiting area, excellent advice from staff & quality of workmanship.

Bad Points

Absolutely nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Excellent "

By Anonymous, 1 June 2018

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I used this garage for years and had great care throughout. If any work needed doing it was fully explained. Always there for advice when needed. It was like losing good friends when I sold the car. Once the warranty has expired on my new car I will be back.

Visited With

Other

Visited In

Feb 2017

Cost

£100-£500

Duration

5-9 hours

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Very friendly yet entirely professional

Bad Points

Nothing to dislike

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Excellent "

By Anonymous, 1 June 2018

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I used this garage for years and had great care throughout. If any work needed doing it was fully explained. Always there for advice when needed. It was like losing good friends when I sold the car. Once the warranty has expired on my new car I will be back.

Visited With

Other

Visited In

Feb 2017

Cost

£100-£500

Duration

5-9 hours

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

Very friendly yet entirely professional

Bad Points

Nothing to dislike

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"helpful speedy efficient"

By Anonymous, 15 March 2018

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excellent service, quickly carried out

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service

Good Points

local, and a lot cheaper than the volvo dealershipwho quoted for the repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Anonymous, 7 March 2018

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I used this garage for many years for servicing, MOTs and repairs. They were always friendly but very professional. I had complete confidence that my car was being well cared for. I sold the car later that year and one of the regrets is no longer using this garage.

Visited With

My vehicle

Visited In

Feb 2017

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Good front of house service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Simply Serviced

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Trident Tyre & Vehicle Services Ltd

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