Barrett Lee
Ranked #3 of 106 in Suffolk
Services: MOT, Servicing
4 Byford Rd
Sudbury
Suffolk
CO10 2YG
Call 01787 370774
Reviews
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Recommended
"Great service centre, super reliable and friendly people"
By Andy Sheppard, 9 February 2022
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I've just had my car MOT and service completed by Barrett-Lee, who I've been using for years, and their service was excellent as always. Their staff are very courteous and helpful and their prices are very reasonable for the work they do. Its rare these days to find a garage / service centre you can trust implicitly, but for me Barrett-Lee are those people. Highly recommended
Visited With
My vehicleVisited In
Feb 2022Cost
£100-£500Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Work explained, Itemised invoice, Great customer service, Pick-up and collectionGood Points
I trust them implicitlyBad Points
Nothing, everything's goodExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Professional, personable and perfect"
By Sandra Lant, 27 July 2021
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I brought my last car here for around 13 years and had excellent care without exception. I bought a second hand car with a 5 year service warranty and 3 years left so had to attend the main dealer. I took it back to Barrett Lee this year did its MOT and service. The guys in reception were the same (good sign of a happy workplace) and once again I feel very happy knowing my car is once again in excellent hands. We have to travel further now as we moved house but it’s worth every penny. Any problems were fully explained and it was great to see Adam, Michael and Carl again. I fully recommend this garage
Visited With
My vehicleVisited In
Jun 2021Cost
£100-£500Duration
5-9 hoursVisited For
MOT, ServicingAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer serviceGood Points
All of itBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent Service Centre, better than many Main Dealers I've dealt with."
By lemack-j, 8 January 2020
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I have been a loyal customer of Barrett-Lee for several years and they are my first port of call for all matters relating to our cars. I have always found them to be honest and trustworthy regarding their advice and the quality of their work. So much so, that they advised me to have one of our cars serviced by the main dealer to ensure warranty was not impaired. I've not found may service centres prepared to turn away work! Their workshop is clean and modern and the waiting area is comfortable and welcoming, there is a large window overlooking the workshop where you can watch the work being carried out. Vehicles are always return in a very clean condition. I have found their prices to be very competitive. I am prepared to pay for high quality customer service and workmanship, which is what I have always received from Barrett-Lee.
Visited With
My vehicleVisited In
Oct 2019Cost
£100-£500Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Clean, comfortable waiting area. Professional, excellent, honest advice from staff & high quality of workmanship and customer service.Bad Points
Nothing to dislike.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great service, gave good advice on my tyres condition "
By Anonymous, 2 December 2019
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Good garage, very honest and gave good advice on one of my tyres which could of been dangerous. Not bad price and a job well done .will definitely recommend to friends and will use again.
Visited With
My vehicleVisited In
Dec 2019Cost
£100-£500Duration
1-5 hoursVisited For
TyresAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
They managed to get the extra two tyres I needed and fitted all four the same day .Bad Points
N/AExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Great service, great price compared to local fast fit centre"
By Anonymous, 21 September 2018
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Great Garage, would definitely recommend.
Visited With
My vehicleVisited In
Sep 2018Cost
£100-£500Duration
1-5 hoursVisited For
MOT, Servicing, RepairsAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer serviceGood Points
Comfortable waiting area, excellent advice from staff & quality of workmanship.Bad Points
Absolutely nothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Excellent "
By Anonymous, 1 June 2018
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I used this garage for years and had great care throughout. If any work needed doing it was fully explained. Always there for advice when needed. It was like losing good friends when I sold the car. Once the warranty has expired on my new car I will be back.
Visited With
OtherVisited In
Feb 2017Cost
£100-£500Duration
5-9 hoursAdditional Services
Itemised invoice, Great customer service, Pick-up and collectionGood Points
Very friendly yet entirely professionalBad Points
Nothing to dislikeExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Excellent "
By Anonymous, 1 June 2018
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I used this garage for years and had great care throughout. If any work needed doing it was fully explained. Always there for advice when needed. It was like losing good friends when I sold the car. Once the warranty has expired on my new car I will be back.
Visited With
OtherVisited In
Feb 2017Cost
£100-£500Duration
5-9 hoursAdditional Services
Itemised invoice, Great customer service, Pick-up and collectionGood Points
Very friendly yet entirely professionalBad Points
Nothing to dislikeExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"helpful speedy efficient"
By Anonymous, 15 March 2018
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excellent service, quickly carried out
Visited With
My vehicleVisited In
Mar 2018Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Itemised invoice, Great customer serviceGood Points
local, and a lot cheaper than the volvo dealershipwho quoted for the repairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent"
By Anonymous, 7 March 2018
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I used this garage for many years for servicing, MOTs and repairs. They were always friendly but very professional. I had complete confidence that my car was being well cared for. I sold the car later that year and one of the regrets is no longer using this garage.