B R Johnson Motor Engineers, Redruth

Ranked #62 of 100 in Cornwall

Services: MOT, Servicing, Exhausts

22 Pond Lane REDRUTH

REDRUTH

Cornwall

TR15 1BQ

Call 01209 218600

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"Used to be outstanding! Not the same level of service since new owner. Think I’ll go to Halfords."

By Anonymous, 9 May 2024

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Was a great, reliable, friendly garage under Sam and Bobby, with a really good crew. My recent experience has put me off going back.

Visited With

Partner's vehicle

Visited In

May 2024

Duration

1-3 days

Visited For

Servicing, Repairs

Good Points

Nt too much

Bad Points

No contact, no updates, had to call to find out if wife’s car was ready.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Rude lady that works there. "

By Anonymous, 19 October 2022

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Very hostile Rude woman on the phone. Ruins a good garage generally. No customer service skill.

Visited In

Sep 2022

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Good Points

Good mechanics ruined by rude/abusive lady

Bad Points

Very rude

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"So skilled they are like magicians."

By Anonymous, 2 August 2022

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I have been with this garage for years and they are extremely popular. Even so, they will always find an opportunity to get you sorted and at the most reasonable cost. Always pleasant, patient and courteous and very efficient at all times. Their sage advice has saved me not only time but money and I can't imagine being witheout their support for my treasured Volvo.

Visited With

My vehicle

Visited In

Aug 2022

Cost

Up to £100

Duration

1-5 hours

Visited For

Emergency repairs to indicators

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

They will always do their best to get you sorted as soon as possible.

Bad Points

Absolutely nothing.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Always great service & proper job"

By Alan Pascoe, 23 April 2021

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Jobs carried out on time & below the quote, will always use this garage with mine & family cars

Visited With

My vehicle

Visited In

Apr 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Great customer service

Good Points

Work carried out on time, even honest, cheaper than quote.

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Always 5***** Service"

By Alan Pascoe, 18 March 2021

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Always a friendly welcome, honest fair prices, would always use them knowing the job would be done correctly

Visited With

My vehicle

Visited In

Mar 2021

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Always try & fit you in for repairs

Bad Points

Friendly, reliable, reasonable fair prices

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Amazing service, straightforward, wouldn't use anyone else"

By Morwenna, 11 November 2020

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I've used them since I got my first car 5 years ago, and have never been disappointed, from MOTs, services, cam belt, welding, window faults, I wouldn't go anywhere else. Nothing is too big or small, they're always honest and straightforward and I genuinely trust them. I can ask them the question 'what would you do if it were your car' and I know I could trust the answer.

Visited With

My vehicle

Visited In

Nov 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Brilliant service, nothing's too big or small, for routine or more emergency needs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Just plain rude!!"

By Anonymous, 11 September 2020

Read More

Will be taking our costume else where, and will not recommend to friends or family.

Visited With

Family member's vehicle

Visited In

Sep 2020

Duration

1-5 hours

Visited For

General check over

Bad Points

The woman who answered the phone was the rudest person ever!! My husband was absolutely in shock how he was spoken to.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Just plain rude!!"

By Connie Smith, 11 September 2020

Read More

Will be taking our costume else where, and will not recommend to friends or family.

Visited With

Family member's vehicle

Visited In

Sep 2020

Duration

1-5 hours

Visited For

General check over

Bad Points

The woman who answered the phone was the rudest person ever!! My husband was absolutely in shock how he was spoken to.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Always a brilliant service you can trust"

By Barbara Pascoe, 13 December 2017

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Have been taking my car to this garage for some years now. Always efficient, friendly and helpful. And they keep any parts that have been replaced so you can see the wear and tear yourself. Wouldn't go anywhere else.

Visited In

Dec 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent local garage"

By Ralph Tyler, 17 March 2017

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One of the advantages of living in Redruth is having easy access to this garage. Always helpful, friendly and honest and will never do unnecessary work or charge over the odds. I trust them with any car.

Visited In

Mar 2017

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"This Garage Has aOustanding team, who work togeather to give the best service at a very good price "

By genaral gee, 14 July 2014

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I have used this garage for many years as have many of my friends and family, as I have found the Buddy and Sam to be a fantastic partnership working together like clock work, They always know how to handle the situation your in at the time. As you know when you car go's wrong it can be so stressful and expensive, But they always seem to get things sorted and at the right price, they always keep you informed to what is happing and at what stage they are at, I think that if you was to try and find another garage in the area that can match them for service you would have a hard job to find a team as hard working and honest as Buddy and Sam well done you both and your staff.

Visited In

Jun 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Top quality jobs at reasonable prices"

By CornishGirl1964, 17 February 2012

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We have used this garage for a few years now - from standard MOTs to breakdown call outs. They always do the job when they say they will, they keep all the parts to show you if anything is worn or broken and let you take away if you want. All this with the most reasonable prices imaginable - for instance today's supplying and fitting of rear axle cross brace (genuine Renault part fitted) £30, supply and fit both front lower ball joints £65, welding repairs to door along with fitting a bulb and cleaning out washer jets £30. Friendly and efficient service - could not recommend more highly.

Visited In

Feb 2012

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

D & T Motors

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Nigel Thurley Automotive Ltd

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