B R Johnson Motor Engineers, Redruth
Ranked #62 of 100 in Cornwall
Services: MOT, Servicing, Exhausts
22 Pond Lane REDRUTH
REDRUTH
Cornwall
TR15 1BQ
Call 01209 218600
Reviews
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"Used to be outstanding! Not the same level of service since new owner. Think I’ll go to Halfords."
By Anonymous, 9 May 2024
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Was a great, reliable, friendly garage under Sam and Bobby, with a really good crew. My recent experience has put me off going back.
Visited With
Partner's vehicleVisited In
May 2024Duration
1-3 daysVisited For
Servicing, RepairsGood Points
Nt too muchBad Points
No contact, no updates, had to call to find out if wife’s car was ready.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
"Rude lady that works there. "
By Anonymous, 19 October 2022
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Very hostile Rude woman on the phone. Ruins a good garage generally. No customer service skill.
Visited In
Sep 2022Cost
£100-£500Duration
5-9 hoursVisited For
RepairsGood Points
Good mechanics ruined by rude/abusive ladyBad Points
Very rudeExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"So skilled they are like magicians."
By Anonymous, 2 August 2022
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I have been with this garage for years and they are extremely popular. Even so, they will always find an opportunity to get you sorted and at the most reasonable cost. Always pleasant, patient and courteous and very efficient at all times. Their sage advice has saved me not only time but money and I can't imagine being witheout their support for my treasured Volvo.
Visited With
My vehicleVisited In
Aug 2022Cost
Up to £100Duration
1-5 hoursVisited For
Emergency repairs to indicatorsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
They will always do their best to get you sorted as soon as possible.Bad Points
Absolutely nothing.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Always great service & proper job"
By Alan Pascoe, 23 April 2021
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Jobs carried out on time & below the quote, will always use this garage with mine & family cars
Visited With
My vehicleVisited In
Apr 2021Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Great customer serviceGood Points
Work carried out on time, even honest, cheaper than quote.Bad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Always 5***** Service"
By Alan Pascoe, 18 March 2021
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Always a friendly welcome, honest fair prices, would always use them knowing the job would be done correctly
Visited With
My vehicleVisited In
Mar 2021Cost
Up to £100Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Always try & fit you in for repairsBad Points
Friendly, reliable, reasonable fair pricesExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Amazing service, straightforward, wouldn't use anyone else"
By Morwenna, 11 November 2020
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I've used them since I got my first car 5 years ago, and have never been disappointed, from MOTs, services, cam belt, welding, window faults, I wouldn't go anywhere else. Nothing is too big or small, they're always honest and straightforward and I genuinely trust them. I can ask them the question 'what would you do if it were your car' and I know I could trust the answer.
Visited With
My vehicleVisited In
Nov 2020Cost
£100-£500Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Brilliant service, nothing's too big or small, for routine or more emergency needsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Just plain rude!!"
By Anonymous, 11 September 2020
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Will be taking our costume else where, and will not recommend to friends or family.
Visited With
Family member's vehicleVisited In
Sep 2020Duration
1-5 hoursVisited For
General check overBad Points
The woman who answered the phone was the rudest person ever!! My husband was absolutely in shock how he was spoken to.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
"Just plain rude!!"
By Connie Smith, 11 September 2020
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Will be taking our costume else where, and will not recommend to friends or family.
Visited With
Family member's vehicleVisited In
Sep 2020Duration
1-5 hoursVisited For
General check overBad Points
The woman who answered the phone was the rudest person ever!! My husband was absolutely in shock how he was spoken to.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Always a brilliant service you can trust"
By Barbara Pascoe, 13 December 2017
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Have been taking my car to this garage for some years now. Always efficient, friendly and helpful. And they keep any parts that have been replaced so you can see the wear and tear yourself. Wouldn't go anywhere else.
Visited In
Dec 2017Visited For
RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent local garage"
By Ralph Tyler, 17 March 2017
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One of the advantages of living in Redruth is having easy access to this garage. Always helpful, friendly and honest and will never do unnecessary work or charge over the odds. I trust them with any car.
Visited In
Mar 2017Visited For
MOT, ServicingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"This Garage Has aOustanding team, who work togeather to give the best service at a very good price "
By genaral gee, 14 July 2014
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I have used this garage for many years as have many of my friends and family, as I have found the Buddy and Sam to be a fantastic partnership working together like clock work, They always know how to handle the situation your in at the time. As you know when you car go's wrong it can be so stressful and expensive, But they always seem to get things sorted and at the right price, they always keep you informed to what is happing and at what stage they are at, I think that if you was to try and find another garage in the area that can match them for service you would have a hard job to find a team as hard working and honest as Buddy and Sam well done you both and your staff.
Visited In
Jun 2014Visited For
MOT, Servicing, RepairsExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Top quality jobs at reasonable prices"
By CornishGirl1964, 17 February 2012
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We have used this garage for a few years now - from standard MOTs to breakdown call outs. They always do the job when they say they will, they keep all the parts to show you if anything is worn or broken and let you take away if you want. All this with the most reasonable prices imaginable - for instance today's supplying and fitting of rear axle cross brace (genuine Renault part fitted) £30, supply and fit both front lower ball joints £65, welding repairs to door along with fitting a bulb and cleaning out washer jets £30. Friendly and efficient service - could not recommend more highly.