Autocare Express, Witney

Ranked #45 of 83 in Oxfordshire

Services: MOT, Servicing, Tyres, Exhausts, Brakes

Unit One Avenue Three Station Lane

Witney

Oxfordshire

OX28 4BP

Call 01993 776770

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Recommended

"very good"

By ray preston, 29 July 2020

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i have been using this garage for over 20 years now. they are always helpful, quick and reasonable.

Visited With

Company car

Visited In

Jul 2020

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

always helpful, never charge for anything you dont need

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Extremely rude and condescending, won't be going back"

By Anonymous, 28 November 2018

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I went in unsure whether a MOT failure would cancel my current MOT which was still valid till the end of the month. I enquired about a pre-MOT, as I need my car daily for work and didn't know if I needed anything fixed that couldn't be done on the day and the man responded in the rudest manner. You may deal with these things every day but you can explain it clearly and politely without preassuming your customers are idiots. I was then told that I could come back any time next Saturday for a retest as it was just to check I had replaced my registration plate, he would check it and stamp it and I would be on my way. I turned up and was told I have to wait for a hour! I mentioned what I was told prior and I needed it done ideally then as I made plans for my day, could he kindly check it and I can come and collect the certificate on another day. Once again was met with incredible rudeness. Was overcharged for repairs that probably wouldn't have even come up if I had got it done from a council MOT test centre. Wont be going back!

Visited With

My vehicle

Visited In

Nov 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT

Additional Services

Itemised invoice

Good Points

Got the job done in the end

Bad Points

Poor customer service, poor communication, not convinced on all the points MOT failed on

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest straightforward Garage"

By Phian, 12 June 2016

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I have been a customer of this Garage for many years and have come to rely on their good advice as well as excellent service. There is nothing flash about this establishment, the reception area is small with a customer toilet, perfectly adequate but does not give one the feeling that they are paying for unnecessary luxury.Customers deal with actual mechanics who know their stuff so none of the BS I have suffered at larger companies.I have never felt overcharged and always come away feeling confident that all is well with my car.

Visited In

Jun 2016

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

K J's Motor Car Engineers , Witney

Read More

P B Motors, Kidlington

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