Arnold Clark Aberdeen Kia

Ranked #208 of 440 in Scotland

Services: MOT, Servicing, Tyres, Exhausts

Hillview Road East Tullos Industrial Estate

ABERDEEN

AB12 3HB

Call 01224 871022

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"Terrible customer service "

By Anonymous, 2 December 2020

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My car went in for warranty work to be done took me 7 wks to get my car back * No customer service. * Manager very unhelpfull * No courtesy car in the whole 7 weeks * Told me my car was ready after 4 wks but they messed up and told me they got it wires crossed and car issue still waiting to be investigated * I had to chase up by calling every week to get an update over 7 wks i think i got two updates from them * manager is rude and talks over you no demeanor at all * car came back with filthy glove marks on the wing mirrors even washing the car was half hearted I would not go near this garage ever again such a shame as kia seem to have really good motors.

Visited With

My vehicle

Visited In

Oct 2020

Cost

£500-£1000

Duration

2 weeks plus

Visited For

Servicing, Repairs

Good Points

Getting my car back after 7 weeks

Bad Points

Managers lies and attitude

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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