Arnold Clark

Ranked #231 of 440 in Scotland

Services: MOT, Servicing, Tyres, Exhausts

46 Harbour Road

INVERNESS

IV1 1UF

Call 01463 713322

Reviews

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"Serves good coffee"

By Anonymous, 22 August 2019

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On collecting the car after the service, the receptionist told me a further piece of work was required at a cost of £80-100. I wasn’t convinced so I phoned the manufacturer to ask if this work should be charged outside of the full service charge. I was told that the work I had been told was necessary was not, in fact, a separate job and should have been carried out as part of the service. I double checked with another main dealer who confirmed what the manufacturer had told me !!

Visited With

My vehicle

Visited In

Aug 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

Servicing

Good Points

Nothing except the coffee

Bad Points

Being treated as an idiot !

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Dreadful workshop incompetence"

By Abominable, 10 January 2014

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I have had a large number of visits to this dealership for warranty issues on my vehicle. Some of the repairs have been of incredibly low standard and are too numerous to list, but as an example on one visit an update to the vehicle turbo was required. They fitted the part but forgot to update the ECU thereby making the engine go into limp home mode when I was 100+ miles from home. I could go on...problem after problem. Avoid at all costs.

Visited In

Jul 2013

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Check the bill carefully"

By co2blues, 15 November 2012

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I put my Volvo to this garage for four years and every time they disappointed me by adding bits on to the bill. Sometimes charging for screen wash even after I had filled it just before arriving at the dealership. Sometimes other items I had already replaced eg wiper blades but in the end it wasn't a game I wanted to play anymore so I sold the Volvo and bought an Audi. Pity really because I liked the Volvo - I just couldn't live with their dealers.

Visited In

Sep 2012

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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