Anthony Betts & Co Ltd
Ranked #85 of 136 in Hertfordshire
Services: MOT, Servicing, Tyres, Exhausts
499 London Road
HEMEL HEMPSTEAD
Hertfordshire
HP3 9BG
Reviews
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Recommended
"Efficient and courteous "
By Peter Best, 2 August 2021
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I would recommend this garage.
Visited With
Partner's vehicleVisited In
Jul 2021Cost
£100-£500Duration
1-5 hoursVisited For
MOT, ServicingAdditional Services
Car cleaned, Work explained, Itemised invoice, Pick-up and collection, Online bookingGood Points
Easy to book, car was collected and returned, everything done as requested.Bad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Utterly Shambolic"
By Matt Edmunds, 6 July 2019
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Absolutely shambolic, they had advertised a 2018 Nissan Qashqai with only 11000 miles on the clock that we had phoned up and booked an appointment to see it. On arrival we are shown a car with deep scratches to the rear bumper, cuts to both rear quarter trims, perished front tyres with cracking, an engine bay covered in mouse droppings & leaves, missing car mats only the clips remained and overdue it’s the first service which hadn’t been done. Also, we couldn’t go for a test drive as there was no fuel in the car it had less than 15 miles in the tank. So we asked to see the manager and he couldn’t be bothered to come out and speak to us!!! Twice the salesman went back to get the boss to which twice he wouldn’t come to speak with us. Seriously avoid this main dealer at all costs... So Utterly shambolic is the ONLY way to describe this dealership! AVOID AT ALL COSTS & TAKE YOUR MONEY ELSEWHERE AS THESE DEALERS IM SURE ONE DAY SOON WILL BE HAVING THERE FRANCHISE REVOKED BY SUZUKI!!!
Visited With
OtherVisited In
Jul 2019Cost
£500-£1000Duration
1-5 hoursVisited For
Vehicle PurchaseGood Points
NothingBad Points
No Customer Service & Utter Lies/Deception from the SalesExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Would not advise buying from them"
By Anonymous, 16 April 2017
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untrustworthy in my opinion. Had several problems with car I purchased. No help from them. after service rubbish. Had various bad reviews from others since mentioning issues. No customer care or service at all. They need to go to other show rooms and see how it's done!
Visited In
Oct 2016Expertise
Quality of Service
Speed
Helpfulness
Value for Money
"Terrible after service and the manager is useless!"
By andy 1960, 23 August 2014
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Bought used Shogun last Sept. Complained sunroof not working in December and still waiting! There excuse is part not arrived yet. Does it take 10 months these days to get a part? Discovered rust on black surrounds on rear doors, checked it out on the web and see its a known problem. Been to the dealer and then to 2 body shops as they asked me to. They say not under warranty. Been about 3 months since they were told and still, nothing was done. The manager at Anthony Betts, Lucas Nowak is unreliable and a complete letdown. I have bought cars from main dealers for 25 years now and he is by far the worse person I have ever dealt with! My advice is not to use this dealership.