ALS Autos

Ranked #80 of 123 in Cambridgeshire

Services: MOT, Servicing, Tyres, Exhausts

Downham Garage 23a Main Street Little Downham

ELY

Cambridgeshire

CB6 2ST

Call 01353 699302

Reviews

Add A Review


Recommended

"Friendly and Honest"

By Eric Lawson, 27 September 2019

Read More

We have been a customer of ALS Autos for many years and find them to be a friendly and honest family run garage, who can be relied on to service vehicles in the correct manner. Consequently, we are pleased with the performance of our present Suzuki Baleno and also the continuing performance of the garage.

Visited With

My vehicle

Visited In

Sep 2019

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Service Quality

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service"

By Anonymous, 26 September 2019

Read More

Booked in for a service, I sat in the waiting area whilst it was carried out. It was lovely to hear customers coming in to collect there cars and to hear the great things they say about the staff here. They read through the bill to explain what had been carried out and a few advisers for next time. Definitely be returning

Visited With

Family member's vehicle

Visited In

Aug 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Great value for money, I was dealt with in a professional manner

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and helpful"

By Derek Wakefield, 25 September 2019

Read More

Came in for an MOT on a waiting appointment. The car was taken straight in from what I could tell and had a free cup of coffee while i waited, the MOT took about an hour and was charged £54.85. The girls on the desk were lovely and really helpful. It was nice to be able to watch tv while i was there as well. I was offered a free service wash as well

Visited With

My vehicle

Visited In

Sep 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Good prices, great service, lovely waiting area

Bad Points

The MOT was on the higher side but met the industry standard

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"making money is their first priority"

By banksman, 13 June 2015

Read More

Took my 2001 octavia estate for MOT, sort air-con, programme new remote key fix dodgy door mirror. Had already told them where the gas leak in the air-con was but they re-filled the system anyway, didn't fix the mirror but charged for it, ditto the key programming. Told me they'd changed the brake fluid but only touched one bleed nipple! Also over-filled sump with oil. On another occasion when I went to buy a new battery they asked if I would like it fitted, foolishly imagining they would fit it for free they sent their apprentice out to fit it. He was so clueless I had to tell him what to do, and for that they charged me £10!

Visited In

Jul 2005

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"poor service with poor customer care"

By reboot, 18 April 2014

Read More

Bought a second hand 18 month old Octavia from this dealer. They claimed it was fully serviced. The ABS warning light lite up on the way home as I live over 100 miles away I took it to local Skoda dealer in Epsom. Who checked the car and found it to be in a poor state. It required a lot of work to bring it up to acceptable standards including common service parts such as as wipers, brake pads, oil change and filters. When I complained to Al's I was told by the Garage owner himself " what did I expect it was after all a secondhand car not a new one". He dismissed the claim for the service and only offered to send me some new wipers and then he sent me the wrong ones and they wasn't new either. Laughably the worst service I ever encountered from a so called main Skoda agent. Tin pot is the best discription for service quality and customer services none existent. Best avoid this shoddy outfit.

Visited In

Apr 2014

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Benton

Read More

Ely Motor Services, Ely

Read More

Your Review of ALS Autos

Your Visit

I visited this garage in: *

for

MOT

Servicing

Repairs

Performance Tuning

Other

Your Review

Sum up this garage in one sentence *

What was good about this garage?

What didn't you like about this garage?

Your Review *

Rate this Garage

Expertise

12345

Speed

12345

Helpfulness

12345

Value For Money

12345

Quality Of Service

12345

Overall *

12345

Would you recommend this garage to a friend? *

Yes No

Pick any of these that were appropriate

The car was washed and cleaned

Work carried out was comprehensively explained

Invoice was clearly itemised

Great customer service

Pick-up and collection service

Courtesy Car

Online booking

Image Upload

Upload an image of your car

Uploading…
Done!
Error! .

Upload an image of the garage

Uploading…
Done!
Error! .
* required fields