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CVT failure on Nissan Juke - where do I stand?

Nissan has advised me that the automatic transmission on my Juke needs replacing. The car is 4 years old and has done only 20,000 miles. They have said that it is out of warranty and as a gesture of goodwill as it was bought new from them and fully serviced by them, they will cover 75% of the cost. However, they still want over £2000 from me. Is it not reasonable that they should cover all the cost as you would expect a gearbox to last more than 20,000 miles?

Asked on 3 June 2015 by Simon

Answered by Honest John
You have had 4 years and 20,000 miles use out of the original CVT, so that is what they are asking you to pay for. However, this is becoming a very common failure and if you and other Juke CVT owners can get together to take a class action against Nissan you may be able to secure new transmissions FoC.
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