Witherspoons did an MOT on my Audi A4 Avant 2.0 Tdi (£50), changed two tyres (which I had delivered to them) (£18 ex VAT) and replaced an EGR valve (parts cost £303.03, inc VAT; labour was £108 inc VAT). All done well, on time.

Service was quick, staff were informative and overall very professional. The only slight annoyance was not telling me about having to take old cars away with me - but that was no biggie (does mean a star dropped on helpfulness). As was first time user, chose largely on Audi/VW specialism and the fact that they charged less for diagnostics £35 vs £60+ at Audi dealership or Bosch service. I would choose them next time for reliability and value for money.

There are no frills (ie no courtesy car, no pick up or delivery service) which they were up front about. Would highly recommend.