Vauxhall Repair Centre, Ilkeston
Ranked #2 of 103 in Derbyshire
Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Brakes, Clutches
Units 1 & 2 Greens Court Manners Industrial Estate
ILKESTON
Derbyshire
DE7 8EF
Call 0115 944 1077
Reviews
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"Not impressed on this visit "
By Anonymous, 28 November 2022
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I had my car serviced ,new discs and pads in October, great good service, at the same time I booked my car for a November MOT. arrived at 08:00 told that there were two cars for MOT before mine, 6 hours later ,I returned to be told that there were still two cars for MOT before mine ,what a waste of a day and two journeys from Spondon. Staff could not care less, (the boss John was off for two days ) I was fuming ,I have had all my servicing and work done there for 8 years, after this experience,no more ,not impressed,I can spend my money anywhere.
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My vehicleVisited In
Nov 2022Duration
5-9 hoursVisited For
MOTGood Points
Not a lotBad Points
Poor serviceExpertise
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Speed
Helpfulness
Value for Money
Recommended
"Lfk Wkadwkpvpd"
By Anonymous, 30 September 2022
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Hey! It was hard finding you online but you have a great business! I have a TON of experience with local businesses and building websites. I would like to offer my time and give you a FREE Audit and Consultation. You should be getting a lot more online traffic and crushing your competitors. Call or text me and I'll show you how! 718-673-9411 - David
Visited With
Family member's vehicleVisited In
May 2021Cost
?500-?1000Duration
1-3 daysVisited For
MOT, Servicing, Repairs, Performance TuningAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Extremely helpful, efficient, honest and reliable. "
By Mrs Hallam, 25 April 2022
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John diagnosed the issue quickly and efficiently with a full explanation and no charge before advising me accordingly. He was knowledgeable, experienced, honest, kind and extremely helpful in getting it sorted. I will certainly be returning to this garage in future and would highly recommend.
Visited With
Family member's vehicleVisited In
Apr 2022Visited For
Investigate oil and coolant leakAdditional Services
Great customer serviceGood Points
Very knowledgeable, clear explanations, superb customer service and great goodwill.Bad Points
Nothing! The parking is a bit tight as they're so busy!Expertise
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Recommended
"Very professional staff. Excellent service."
By Ian Gunter, 29 January 2021
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First time using this garage, will definitely use again. Staff very friendly and helpful. Work completed in good time, but best of all saved nearly £400 on main dealer quote. Parking is limited, mainly due to high volume of work (good sign), bonus is you get the use of free courtesy car whilst work being done.
Visited With
My vehicleVisited In
Jan 2021Cost
£100-£500Duration
1-5 hoursVisited For
New cam belt and water pump.Additional Services
Work explained, Itemised invoice, Great customer service, Courtesy carExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Top notch for any marque, not just Vauxhall"
By Dawn Bennett, 27 July 2019
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Jon and the team have looked after my cars for some time now. They offer great prices, workmanship, and a host of courtesy cars should you need one. Despite the name, they are happy to work on any car and don't even mind if you take your own parts along. I recently supplied a stainless exhaust which they happily fitted ro my MG ZT. The customer care is second to none and you never get treated differently if you are a lady owner like myself.
Visited With
My vehicleVisited In
Jul 2019Cost
Up to £100Duration
1-5 hoursVisited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Price, availability, workmanship, customer careBad Points
NothingExpertise
Quality of Service
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Value for Money
Recommended
"Excellent value for money"
By Dawn Bennett, 11 January 2019
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Jon and the team are always polite, friendly and helpful. They do a great job at fab prices - and just because its a Vauxhall center doesn't mean they can't look after other marques. Thumbs up from me.
Visited With
My vehicleVisited In
Jan 2019Cost
Up to £100Duration
1-5 hoursVisited For
RepairsAdditional Services
Itemised invoice, Great customer service, Courtesy car, Online bookingGood Points
Price, quality, customer care and even an automatic loan carBad Points
NothingExpertise
Quality of Service
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Value for Money
Recommended
"First class service"
By Darren bowler, 13 December 2018
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Jon and his team at VRC are top notch. Prompt and professional service every Time you visit, free courtesy car whilst your car being dealt with. Always use genuine parts and at a fraction of what main dealers charge. Wouldn't go anywhere else
Visited With
Partner's vehicleVisited In
Nov 2018Cost
Up to £100Duration
1-5 hoursVisited For
MOT, RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Prompt professional service every Time at more than reasonable peicesBad Points
NothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"Excellent"
By Anonymous, 10 July 2018
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Cannot fault these guys. Not only did they get the car back to me quicker than was first thought would be the case, the final bill was less than quoted amount prior. Result! Overall they saved me nearly 400 quid on what the main dealers wanted me to pay! Enough said. Just so wonderful to have quality workmanship and to boot not be bled dry!!
Visited In
Jul 2018Visited For
RepairsAdditional Services
Work explained, Itemised invoice, Great customer service, Courtesy carGood Points
Service providedExpertise
Quality of Service
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Value for Money
"Absolutely Amazing "
By KAREN BEST, 25 November 2017
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Got to be the best Garage around, Trustworthy Honest and won't cost you the earth
Visited In
Nov 2017Visited For
MOTExpertise
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Recommended
"an absolutely cracking garage for all repairs."
By Bob Henley, 20 September 2017
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visited this garage today following an alternator failure. i first visited this garage earlier in the year when i had a clutch failure,( please see my revue earlier in the year) this time the service once again was absolutely second to none. i had an alternator failure on my zafira 4 years ago when unfortunately i used a different garage because i did not know of the vauxhall repair centre on manors industrial estate. the previous garage charged me more for a none descript alternator. this time a genuine part was fitted in record time. the customer care excellent. knowing how i have been dealt with by this garage i will not go any where else for my work. thanks to everyone involved . absolutely spot on.and i do not normaly give praise lightly
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Sep 2017Visited For
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Recommended
"Trustworthy, efficient and good value."
By Clare Johnson, 20 September 2017
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Booked in following advisories from Mot , replaced front brakes pads and discs and renewed tyres at quoted price , returned to pick up as arranged to be told they had replaced my rear brake pads free of charge .
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Sep 2017Visited For
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Recommended
"Best garage around"
By Anonymous, 8 June 2017
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Totally honest mechanics as far as telling me where to source car part needed saving me a whopping £350 Thank you so much
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Jun 2017Visited For
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Recommended
" excellent work at a price that is right , genuine parts and excellent service"
By Bob Henley, 20 March 2017
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visited this garage at the beginning of march with a very poorly clutch.the price sounded expensive ,but when i shopped around it was very reasonable ,mainly because they use genuine parts not reconditioned like some of the big clutch centers. while my car was there i knew that it needed new discs and brake pads and so i enquired about a total price about all the work. in a nutshell John did me a deal, i was very pleased especially with the end result . and so this week i returned with my wifes car expecting a few problems but no it sailed through £35 for an MOT bargain!!!! will i go back take a guess its nice to know you are not being fleeced and the young man that served us was extremely polite and jolly.
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Mar 2017Visited For
MOT, RepairsExpertise
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Recommended
"Top Garage "
By redafour, 7 September 2016
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Excellent garage that solved the power loss on my Insignia that baffled 2 previous garages! Also free courtesy car too! Will definitely use these guys in future can highly recommend.
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Sep 2016Visited For
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Recommended
"Very professional and honest garage "
By Laureene, 30 August 2016
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Highly recommended .. Far exceeded my expectations.Excellent work ,very Proffesional and very honest .. And staff are very friendly and as a woman going to a garage they make you feel very comfortable ..,Been going to this garage for years now and I won't go to anyone else ..
Visited In
Aug 2016Visited For
MOT, Servicing, Repairs, TuningExpertise
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Recommended
"Couldn't ask for better service"
By Anonymous, 12 July 2016
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these guys are the most helpful and efficient mechanics I've ever dealt with ,service is second to none Have used them several times and wouldn't go anywhere else
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Jul 2016Visited For
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Recommended
"Fantastic professional service "
By Dave Brown, 3 June 2016
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Left my MOT to last minute as always. No problem booked me straight in unfortunately my car failed on a few items. Repairs sorted straight away. Got phone calls explaining what my car had failed on and cost of repairs. My car was kept safe and locked away and was offered a courtesy car. I didn't have to chase the team once. They called me to keep me updated all the way through the repairs. Can not recommend this garage and the team enough.
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Jun 2016Visited For
MOT, RepairsExpertise
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Recommended
"Excellent service always guaranteed, trustworthy, top team"
By Anonymous, 3 June 2016
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Always had excellent service on every occasion, if anything was wrong with my vehicle always explained in a straight way, not blinded by terminology and no hidden surprises. Always polite, very helpful and willing to bend over backwards to help the customer. Would not go anywhere else
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Jun 2016Visited For
MOT, ServicingExpertise
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Recommended
"Brilliant garage with a brilliant set of lads "
By Antonyridgway, 3 June 2016
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really good set of lads who I trust with my Subaru Impreza always top notch work
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Jan 2016Visited For
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"Excellent"
By bueller2812, 3 June 2016
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A great bunch of guys with many years experience in the vehicle trade. Highly recommended and would use again and again. Jon really knows his stuff.
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Jun 2016Visited For
Servicing, RepairsExpertise
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Recommended
"One in a million :)"
By TheHitcher, 3 June 2016
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Fantastic service and workmanship. First time used for work on car as been to another garage for years but was recommended to try them and will be using them from now on. Can't recommend them enough.
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May 2016Visited For
MOTExpertise
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Recommended
"Fantastic"
By Gaz2629, 3 June 2016
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Best garage in town, honest reliable and care for their customers
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Jun 2016Expertise
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Recommended
"Excellent, reliable, honest, highly recommended"
By Anonymous, 3 June 2016
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I have used this garage for years for various vehicles I've had. Despite being always busy, Jon and the excellent lads there would always fit me in around whatever they were doing and get me back on the road again. Vital for myself as my car was my business. Nothing was too much trouble for them no matter how minor. Always free loan cars available when required, keeps you updated on the progress of the job, never does anything not previously agreed with you before phoning you and discussing it first and getting your permission. Just good honest advice. Prices I found very competitive, very decent, excellent value. In summary - excellent and highly recommended.
Visited In
Feb 2016Visited For
MOT, Servicing, Repairs, TuningExpertise
Quality of Service
Speed
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Recommended
"friendly very helpful and good to get on with"
By paula66, 3 June 2016
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I have used this garage now for a number of years and would not go any where else ,they provide you with transport to keep you moving and because I need a car for my job I have never had time off due to no transport .All my repairs have been done satisfactory all and always been at a reasonable price .Top place to go
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Jun 2016Visited For
MOT, RepairsExpertise
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Recommended
"Professional garage and excellent customer service from a team of mechanics which take pride in their work. "
By jleath2834, 3 June 2016
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I have used the Vauxhall Repair Centre Ilkeston now for the past 5 years. During which time my cars have been serviced/MOT/ and repaired various items on cars from 1 to 15 years old. One item which makes the Vauxhall Repair Centre Ilkeston standout from other garages is their attention to detail. When your car has a service at even 1 year old the wheels shall be removed and brakes checked. Quite a few main dealer and independent garages may not even remove the wheels during a service. This results in you not being able to remove a wheel when a puncture occurs! If any work beyond what is expected is found the mechanic working on your vehicle shall call you and explain the work required before continuing to seek permission to continue work on your vehicle. The availability of a courtesy cars is never a problem with around 20 cars available to customers to keep mobile whilst their vehicles has work carried out. The courtesy cars may not be up to main dealer standards but it maintains the mobility of the customer. Courtesy cars range from small Corsa's to larger Zafira's. Manual and automatic gearbox also available. Overall the Vauxhall Repair Centre Ilkeston is a traditional customer oriented garage delivering a professional highly competitive value for money service. Give them a try once and you'll not use another independent garage again!
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May 2016Visited For
MOT, Servicing, RepairsExpertise
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Recommended
"Fast, professional value for money"
By Gezzie, 3 June 2016
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I bought my car here for repair after my usual garage couldn't fix the fault. My 2nd choice garage were chairing horrendous money for the repair. I bought it here and received a very good quote, had the work carried out quickly and efficiently and a courtesy car while the repair was carried out. Needless to say that my first and second choice garages are surplus to requirement - I'll be using the vauxhall repair centre from now on
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Apr 2016Visited For
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"Response to slanderous comment previous "
By corsatopcar, 2 June 2016
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We do not do favours for traders. Why fail the car then pass it afterwards that is simply ridiculous. If I were caught doing things like this I would lose my mot licence. Instead of hiding behind slanderous comments with no name etc why not ring me directly to discuss matters. Factually incorrect rubbish and something that our customers who know me and how we operate will know this is absolute rubbish
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Jun 2016Visited For
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"Don't realise who they do work for?"
By Unhappychappy, 31 May 2016
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Garage MOTd a car we bought from manor car sales. It failed was supposedly repaired and then passed next time round. However faults still on car, I now find out the owners are mates and the guy we bought from is a con man with trading standards after him. So just how reputable is THIS garage???
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May 2016Visited For
MOTExpertise
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Recommended
"The best and most trustworthy place to take your car"
By Anonymous, 19 January 2016
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I won't take my car anywhere else the staff are all very knowledgable and professional any problems with your car are explained in simple terms, no gobble-di-gook...and competitively priced for the service you get...everything is covered so if your looking for somewhere trustworthy and reliable look no further !
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Jan 2016Visited For
MOT, Servicing, RepairsExpertise
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Recommended
"A good honest professional service, quite a rarity nowadays ! "
By Jon Fitch, 23 November 2015
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A good honest professional service, quite a rarity nowadays !
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Nov 2015Visited For
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Recommended
"Clear,honest,expert diagnosis and detailed quote within minutes of your arrival and courtesy cars freely available"
By Anonymous, 16 September 2015
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I always use this garage as their customer service ,expert diagonsis of faults ,and competive quotes cannot be beaten ,as they have expanded they have recruited more1st class technicians enabling them to still deliver rapid service they can turn your car round very quickly ,and always have a courtesy car or van if your are a tradesman to keep you mobile. This garage must be one of if not the best garage in the area. Thanks John and team. regards Steve Ollerenshaw
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Sep 2015Visited For
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Recommended
"excellent service"
By Anonymous, 24 April 2015
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took my Vauxhall tigra in for a repair on convertible roof as not closing properly on o/s tailgate had it re align adjustments. These guys give an excellent service had a loan of a car whilst it was fixed. and it was at a very good price excellent value as many garages fleece you ie main dealership I will certainly be going back for future repairs to this garage. many thanks to john &team mr pearson derby
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Apr 2015Visited For
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Recommended
"honest ,trustworthy,quality service guaranteed. "
By vauxhall vectra, 26 March 2015
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I had a broken front suspension spring and they fixed a new one in for me while I waited realy satisfied with any work I have had done hear at Vauxhall Repair centre -i wouldn't trust any one else with my Vauxhall these people are the experts.
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Mar 2015Visited For
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Recommended
"Wonderfull and reliable service."
By Dalefarm, 19 March 2015
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I went to the garage for a second opinion, well third in fact because I'd been messed about by two other garages. Within 2 minutes the fault was found and I was given the chance to look at my car when it was up on the ramp. There was no charge for 20-30 mins of the mechanics time. He didn't look old enough to drive but was 24! I will be using this garage from now on it's just a shame it's a few miles from where I live but they have courtesy cars too.
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Recommended
"good job well done at a good price"
By trevjan, 27 January 2015
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They carried out mot, full service and replaced the glow plugs plus a free loan car and was £150 cheaper than the nearest quote from a Vauxhall dealer . Have know john and his repair centre for some years I would always recommend them
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Jan 2015Visited For
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"Great service yet again!"
By H STAR, 7 January 2015
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I have just had my car serviced and mot tested and yet again the experience has been great. Price quoted was the price I paid, kept me informed throughout the day and the only thing I needed was a bulb which I already knew about.thank you for restoring my faith in garages guys.superb!!
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Jan 2015Visited For
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"Great, straightforward experience"
By Vectracowner, 2 December 2014
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Took my ageing Vectra C estate to VRC - to have the the cambelt, waterpump and glowplugs replaced as well as a leaking injector reseated and resealed - found staff to be friendly , efficient and knowledgeable. Took car in first thing in the morning and was given a loan car to use while mine was being sorted. Received a phone call mid afternoon to say the work was completed. The price was, as quoted originally and very good compared to other quotes I had received - very satisfied - will recommend to others and not hesitate to have any future repairs or servicing carried out there. Thank you
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Nov 2014Visited For
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"The best garage i have ever used!!"
By Bongin Astra twin top, 29 July 2014
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The pride of joy which is the Twin Top Astra started Bonging.. then the roof closed and the cycle would not complete and boot would not open.. after a pain staking drive of mile after mile BONGING.. the boot had opened but the roof would not open again. Looking on the net we found Vauxhall repair ctr. We dropped the car off with a hire car available ( most helpful) dealing with Jon and Simon the friendly service was not like any other garage. After two days we had the car returned and working fine but the same problem had arisen. Phoning the garage we took the car back ( another hire car available ) they got working on the car straight away ... wiring loom is the issue, they repaired the damage and charged us very little... the best and the most friendly honest garage ever used....HIGHLY RECOMMEND !!!
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"garage service perfection!"
By mr oliver1, 15 May 2014
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having been charged over £400 to try and fix the electric roof on my twin top astra and the main dealer getting nowhere I decided to take my car out of the dealer and find a roof specialist. I couldn't find anybody who would even look at the roof on my car and all I kept getting told was ..its a main dealer job only even though they had spent 8 hours on it and got nowhere. It wasn't until a workmate told me to try the Vauxhall repair centre in Ilkeston I thought I was stuck with a convertible that didn't work. I rang these guys and immediately felt at ease and they sounded like they knew more than the main dealer! I took my car in and the following day got a call to say they knew what the problem was and it would cost £235 to fix (some sort of motor thing was needed) Well true to their word I collected my car and am now enjoying the sunshine with the top down. I wont be going anywhere else in future for any car work,these guys are the real deal and also kept me mobile with a loan car while they had mine. anybody needing any repairs/servicing give these guys a call you will not be disappointed.
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Recommended
"absolutely fantastic!!!"
By astrafan, 10 April 2014
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Took my Vauxhall astra in to this garage after being recommended by a friend to use them. I can honestly say it has been the best experience of a garage I have had in over 20 years of driving. my car needed a few items when it was serviced and the mechanic who was working on it actually showed me the problems with the car on the ramp!! the price I paid was fantastic as well, (I did a bit of research after and it was by far the cheapest price of them all) I have never bothered to review a garage before or recommended a garage to other people but lets just say all of my friends and family have heard about this garage and will be trying it out. absolutely 5 star service from really nice friendly guys that make you feel comfortable and at ease. I would recommend anybody reading this to use this garage.
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Recommended
"Good"
By Anonymous, 16 January 2014
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I had a small oil leak took to this garage they repaired it to the price they said and with that kind of service I will use this garage again
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Jan 2014Visited For
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"Genuine Vauxhall Garage Using Genuine Vauxhall Parts. Very Pleased."
By Ryan Fennelly, 25 November 2013
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Took my car to be serviced, and the price was almost half price than the main dealer. When I picked my car up, it has been washed and cleaned inside and out too. I was very pleased with the level of service.
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Nov 2013Visited For
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Recommended
"Excellant service."
By Anonymous, 4 October 2013
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Everything about this garage is top rate, courteous staff, very helpful and polite. I only went in for a service and when I collected my car the lads had serviced it and washed it for me. I can honestly not fault this garage at all.
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Oct 2013Visited For
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"PROFESSIONAL EXCELLENT SERVICE BETTER THAN MAIN DEALER ! "
By theblink, 12 May 2013
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I have been using this garage for sometime. I can recommend them with out hesitation. Even if you do not own a Vauxhall. The new facilities are top notch & prices more than fair. If you want a garage you can trust look no further. Oh & by the way the free loan car is FREE ! no nasty sting for money to insure it for a day unlike any other garage I USED to use.
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May 2013Visited For
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Recommended
"New Location - Same Fantastic Service"
By gpmoon, 24 January 2013
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For those who don't know, the Vauxhall Repair Centre - Ilketson has moved to a new premises with top of the range facilities. Customers can expect the same fantastic service and value along with a warm, comfortable reception and waiting room, kids play area and FREE customer WiFi internet access. I've been taking my car to them for the last few years and cannot speak highly enough of them. Jon and the boys are friendly, polite and incredibly helpful. The new premises is fantastic and its great to see that they have a waiting room to match the service they provide. All in all, a pleasure to deal with and I would strongly recommend them in the future. They are now at Units 1 & 2, Greens Court Manners Industrial Estate Ilkeston Derbyshire DE7 8EF
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Recommended
"Excellant repair service at a reasonable price"
By ali-m, 23 October 2011
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I have a one year old Vauxhall which i took to Evans Halshaw to have the ABS light fixed. I was told that my vehicle had been in an accident (which could have been caused by a speed bump or pot hole), and would not be fixed under Warranty. Total cost of repair - £897 - to include new abs hub, front arm, drive shaft leak, abs wiring and tracking. i looked for a local Vauxhall repair centre who would use genuine vauxhall parts and not invalidate my warranty (which really isnt worth the paper its written on), and found the Vauxhall Repair Centre at Ilkeston. The service was excellent, nice polite mechanics, who showed me exactly what was wrong with my car, and fixed the real problems - abs wiring, new front arm and tracking - costing me a total of £153. I would definitely use this garage again, and would recommend it to anyone else with a Vauxhall - or any other make of car for that matter. Anyone who uses a Main Dealer should definitely get a 2nd opinion.