Most recently answered dealers questions
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After 18 months I tried to swap my service plan to new Kia Picanto, but I was told by Emac that Kia won't allow it. Apparently the service plan has to stop with that car but no one told me. Is this legal...
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When are Toyota planning to introduce direct sales to customers?
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I purchased a car 14 months ago and found out yesterday it had been written off as a Cat D but the dealer never told me. What can I do about it please?
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My daughter had a 2016 Nissan Juke that went into a Nissan dealership for a fault. They handed the car back and it would not start, so they asked us to leave it with them. They replaced an ECU and charged...
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I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started it for me, the second time a mechanic used a power...
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I ordered a new VW Golf PHEV in March 2022 with VW saying it would take 8 to 12 months. 16 months later we still have no build date for the car, do they want us to cancel the order because the cars have...
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If I buy an under one-year-old Volkswagen from a non-VW dealership, will I be able to take it to VW if there are any issues under the original three-year warranty?
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I took delivery of a new MG EV4 Long Range Trophy on the 29th of April. They were only able to charge it to about 100 miles due to various problems at the dealership. I drove it for about 22 miles and...
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I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available and on back order. What’s my position? The car...
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I signed contract for a Genesis GV70 Electric. On the day of collection I noticed the car had regular faux leather and not Nappa. The contract stated Nappa. They said don't worry will sort the right can...