Trumpet Garage, Ledbury

Ranked #25 of 40 in Herefordshire

Services: MOT, Servicing, Tyres, Exhausts

Trumpet HR8 2RA

Trumpet

Ledbury

HR8 2RA

Call 01531 670278

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"Difficult to deal with caused more damage to my car"

By Tom minton, 25 July 2023

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Had my car in a few months ago for a cam belt water pump change. Was quoted over the phone under 500 pounds. Garage then charged me 675! They Recommended fitting a new auxiliary belt which I was all for as my mileage was high. The Car then developed rattles straight after the work that got worse and worse over the next couple of months. Came in to try and see if they could have a look at it. They Didn’t even look at the car, said it was a big job and didn’t even say if they could do it. and we’re very evasive. Just taken it to another garage down the road and they’ve said that they’ve not checked any pulleys or free wheel clutches whilst doing the work. And all the new parts have caused serious damage to other components. This has cost allot of money to fix and make right. I will not be going be going to the The Trumpet Garage again.

Visited With

My vehicle

Visited In

May 2023

Cost

£500-£1000

Duration

5-9 hours

Visited For

Servicing

Good Points

Did the work but created more problems

Bad Points

Customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"this guy charged over £100.00,for a small front brake pipe,costing £4.99"

By j pearson, 15 March 2018

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me nor my family do not use garage.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-3 days

Good Points

nothing

Bad Points

rip off

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Tip top service, friendly and knowledgeable staff and that "nothing too much trouble" mentality. "

By Julian cotton, 8 November 2016

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Fran and his team know their stuff. I have taken vehicles from the 1920s to 2010s to the Trumpet Garage and have always had excellent service. If they are unsure of a problem they will always do their best to find the best solution for you. They may not be able to every job, but they know someone who can help in specialist areas. Their MOT work is strict but fair, and the servicing is always done in a timely and tidy manner.

Visited In

Jul 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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