Staunton Cross Garage

Ranked #75 of 109 in Gloucestershire

Services: MOT, Servicing, Accident repairs

Staunton Cross Malvern Road Staunton

GLOUCESTER

Gloucestershire

GL19 3QA

Call 01452 840201

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Recommended

"Excellent service & advice at reasonable prices "

By Anonymous, 21 May 2024

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All the work was carried out as agreed, on time & to a high standard

Visited With

My vehicle

Visited In

May 2024

Cost

£500-£1000

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

This garage have looked after my cars for many years & have always provided a faultless service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Not professional "

By Anonymous, 20 December 2023

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Bad customer service only interested when buying a car from this garage ..but if u get any problems there not interested in helping fix the problem...bought a car returned it and had a bodge job done .

Visited In

Jul 2022

Duration

1-2 weeks

Visited For

Sales

Good Points

Nothing

Bad Points

Didn't follow up on a sales problem after buying a car from here .

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Wouldn’t go anywhere else"

By Anonymous, 24 November 2022

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Proper little country garage with people who know what they are doing Ian and his team are well equipped to deal with any vehicle any problem

Visited With

My vehicle

Visited In

Nov 2022

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

Communication and Carol the secretary kept me up-to-date

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Added extras"

By Anonymous, 1 April 2021

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I had my car MOTed at Staunton Garage earlier. The initial quote for repairs needed to get the car through the MOT was just over £300. Without asking, this was bumped up to approx. £450, which I was told about an hour before I was due to pick my car up. When I picked my car up, the bill was in fact £500, because they had 'forgotten' and 'misquoted'. I want my money back. This is an appalling service and I expect much better.

Visited In

Apr 2021

Visited For

MOT

Good Points

Nothing

Bad Points

Initial quote was £300, then charged £500 without telling me earlier about the increased costs.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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The car was washed and cleaned

Work carried out was comprehensively explained

Invoice was clearly itemised

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