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St John's Garage, Worcester
Services: Tyres, Exhausts, MOT, Servicing
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St John's Garage, Worcester

Unit 1 Bransford Trading Estate Bransford Road
WORCESTER
WR2 4EU

01905 420111 ?

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Reviews

I think they take advantage of women customers....
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I visited St Johns garage last year to have some repairs done on my car and then booked it in approximately a month later for an MOT.

I was having problems with my car as there was a smell of exhaust fumes in the cabin and I was worried about a petrol leak so I took my car in for St Johns garage to take a look at. It was with them for about 1 hour and they called me to advise that the breather hoses from the rocker cover had gone which was causing the problem. They told me that they couldn't fix the issue that day as they didn't have the parts but that they would call me when it was ready for collection.

Another 1 1/2 hours went by which I thought was strange but they then called me to say that the parts had miraculously come in that day (a bit funny considering the parts are quite specific) and that they had replaced both of the hoses already.

I turned up at the garage and the mechanic came to meet me with one of the split hoses he had removed. He would not look me in the eye and I believe he was lying to me when he said both of the hoses had split and he had replaced both. He asked if I wanted to see the other one which had been taken off which I stupidly declined to do (looking back I should have asked to see it as I dont think they had replaced both as the smaller hose of the two has split again since and I have had to have it replaced by another garage). They charged me £70 for the work.

A month later I booked my car in for an MOT and the car failed. It is a 2010 Vauxhall Corsa and nothing had been wrong with it apart from the breather hoses but they still found £170 worth of work to do to the vehicle. I can't remember what they said was wrong with it but neither of the things were easily see-able (conveniently). I paid the money for the repairs, vowing never to go to them again as I firmly believe that because I am a woman, they thought they could get as much moeny out of me as possible.

Funily enough, as I mentioned above, I have just had to have the smaller breather hose replaced as I've been having the same exhaust fume problems in the cabin of the car leading me to believe that they didn't replace it in the first place.

I can tell when someone is lying to me - call it woman's intuition. I will never visit this garage again.

Disgusting!
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Very good independent; Meecedes specialist
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This is a very good independent garage with good service and much lower costs than main dealers. The lead mechanic has a reputation locally as something of a genius with any type of engine. The garage has a particular specialism in Mercedes cars but they deal with all makes so don't be put off if your car is not a Merc. I had a problem with the electronic throttle on my 10 year old SLK which a main dealer had failed to diagnose or cure. St John's correctly identified the problem and even found a supplier of a reconditioned unit, which greatly reduced the cost of the rapair. This garage is also very good at keeping you in touch with progress while your vehicle is being repaired or serviced.
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