Rayrigg Motors, Bowness, Cumbria

Ranked #42 of 76 in Cumbria

Rayrigg Motors Rayrigg Road

Windermere

LA23 3DN

Call 01539 442451

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"Delivered me a dangerously unroadworthy car"

By Anonymous, 17 February 2021

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I ordered used car on line after discussion with salesman, I wanted to go and view the car, but he convinced me that "all the power is in the buyer's hands" via distance sale. It was delivered a few days later and I went straight out in it. The brakes felt spongy and there was a noise from a wheel, I called the garage and was told to take it to my local mechanic. After a few miles the brakes completely failed. They picked it up and brought a courtesy car a few days later. I paid for the AA to do full 4x4 inspection. They found brakes still not properly repaired, the handbrake was still high and the adjuster cover broken. Front passenger door not sitting correctly in the frame. Passenger side vertical door seal (between front and rear door) absent. Rear bumper not fitted correctly. Front suspension drivers side lower arm badly corroded and delamination. I rejected the car and took their courtesy car back the (approx) 160 miles. On arrival I could see the car back on the forecourt seemingly back on sale less than 48 hours after the AA report. They refunded me within two hours.

Visited With

Other

Visited In

Feb 2021

Cost

£500-£1000

Duration

1-2 weeks

Visited For

Used car purchase

Additional Services

Courtesy car

Good Points

The refund

Bad Points

Everything apart from the refund

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service and friendly staff"

By Anonymous, 6 June 2018

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We would recommend Rayrigg both Windermere and Morecambe branches

Visited With

My vehicle

Visited In

Jun 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Warranty repair and fixing towbar

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Ready to listen and offered a nice drink right away- car washed as well

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good quality work and friendly staff"

By Mikel Slobovitch, 29 July 2014

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I have had experienec of servicing, MOT and some major recall repair work. I am very happy with the friendly staff and the work done.

Visited In

Sep 2013

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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