M & N Motor Services Ltd

Ranked #73 of 109 in Gloucestershire

Services: MOT, Servicing, Tyres, Exhausts

Davids Lane Townsend Nympsfield

STONEHOUSE

Gloucestershire

GL10 3UG

Call 01453 860153

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Recommended

"Honest and conscious of the potential costs to me as they worked through the fuel injection issues with my car "

By Richard John Crawshaw, 26 July 2020

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I would recommend this firm highly. If you like to feel you won't be fleeced then take your vehicle here.

Visited With

My vehicle

Visited In

Jul 2020

Cost

£100-£500

Duration

1-3 days

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Friendly and clearly know what they are doing. They were expecting me on the day and I felt a valued customer not a number.

Bad Points

Nothing I didn't like

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Inadequate Renault specialist garage with inept mechanics"

By Stephen Mathews, 2 December 2019

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spent 2 weeks trying to diagnose the fault but were not able to, and they then caused an additional fault, then charged me several hours labour and for unnecessary parts.

Visited With

My vehicle

Visited In

Dec 2019

Cost

£100-£500

Duration

2 weeks plus

Visited For

Repairs

Good Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Untrustworthy and ill-mannered"

By Jena Wrigley, 2 October 2019

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We had a terrible experience with these guys when our mechanic took our car there. Our hand brake had gone. We supplied a reconditioned box and they said they also needed to change the cables. They charged us £451 to change the cables and put the box in. A month later we found the car on the road as the handbrake had failed. When we looked the cables were twisted and rusty... certainly not the new ones we had been charged for... the box was also not the reconditioned one we had supplied... we took it back and they changed the cables... saying the ones in there were faulty... this was obviously not true as they were visibly corroded... then he said the box had never been reconditioned (he hadn’t said anything about this at the time despite knowing it should have been). When we rang up and asked for a quote on new cables they quoted us £250... quite a bit less than we were charged! All in all, they were rude and untrustworthy stay well away!

Visited With

Partner's vehicle

Visited In

Jul 2019

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Good Points

Nothing

Bad Points

Unreliable, Untrustworthy and ill-mannered

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service again"

By Melanie gorman, 4 November 2016

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We have been taking our Renault Scenic to this garage as our neighbour recommended them. Once again we had outstanding service. The garage is always clean and tidy and the prices are extremely competitive. Would highly recommend M@N

Visited In

Nov 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant"

By Will Barber, 9 November 2012

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The staff are helpful. Will give you time if you need to talk or ask advice. Often see your car at the last minute. Experts at Renault but also have serviced my other cars. Perhaps a little more expensive than some garages but having had poor service from many places the small extra cost is more than worth it. You pay for their knowledge. They also will give you a courtesy car. A great pace. Used it for last 10 years.

Visited In

Nov 2012

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Renault specialists with fantastic customer service"

By rode-dave, 1 December 2011

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I have used this rural garage for over 20 years, and have seen them grow from a small backyard enterprise, into a fine small company, with the very latest diagnostic equipment, where you can go to get your Renault serviced or repaired at very reasonable cost. Mark, Neil and Dave stock a complete range of Renault parts (both new and second hand) and while many jobs can be completed the same day, they have a free car loan scheme to enable customers to return the following day to pick up their car. The levels of skill, in depth knowledge of the marque, help, advice and customer service are second to none, and I would thoroughly recommend them.

Visited In

Jul 2011

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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The car was washed and cleaned

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