Not over-endowed with glass and chrome. It is a real garage.

Very friendly and courteous - and helpful.

Will advise on expected costs upfront and contact you if any extras appear.

Have been with them for several years and do not ask any more. They do what is necessary and charge a fair price.

Cannot fault them for anything.

Would recommend this garage for the proffessional service they offer. They make me feel confident that they know what they're doing. They're an Audi specialist so they probably fix cars like mine all day. When they service it, if they notice anything else that needs doing, I know they will ring me with a price first, so I can say yes or no to the work being done. While my car is at the gagare it's so handy to have a courtesy car to use.

Took my car in to investigate some worrying noises it was making.

They straight away identified the problem and fixed it (after checking with me) for a very reasonable cost. Now I'm happy with my car again :)

I took my Golf IV TDI for a minor service and was pleased to find a fleet of Polos available for a nominal fee. They called with advisories and I was able to choose those I wanted them to take care of, and what the implications of leaving those I didn't (e.g. CV boot and rear discs were fine but did not need immediate attention).

This family outfit has been about for years, I since discovered, and I found them after parking next to a car in a remote, beach car park in Cornwall, of all places. I gave them a punt on that basis and was very pleased I did - I'd go back, and I'd encourage anyone to do the same.

I brought my secondhand Skoda to them soon after buying, as it was due for a full service. They were reasonably priced, cheaper than several other VAG specialist estimates.

Service was professional and attentive to detail, with clear discussion of any work to be performed and costs, with no pressure to change half-worn parts, only an estimate given of how many more miles I would get out of them.

Although I entered it for only a service, they called to inform me that the rear brake discs would not pass MOT, but they would wait for me to come before touching anything. Upon inspection they were extensively rusted, so work approved and because this would take a couple hours longer than expected, i asked for and was immediately issued with a courtesy car. They had asked upon booking if I needed one allocated, but at the time I declined, so high marks to them for accommodating my need.

I will happily bring the car back to them for any further repairs and servicing.

Not used these for a while since selling my Audi but I'd go straight back if I bought another - Avoid high Main dealer prices - Take your VW or Audi here - book soon enough and you can get a courtesy car too..