Mercedes Benz Of Neyland

Ranked #237 of 348 in Wales

Services: MOT, Servicing, Tyres, Exhausts

Haven Bridge Road Neyland

MILFORD HAVEN

Dyfed

SA73 1QZ

Call 01646 603281

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"Had the car for three weeks,then decided that they couldn't find the problem"

By Anonymous, 5 June 2018

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Supposed to have e-mailed Germany about a problem they couldn't fix,after 3 weeks they still couldn't fix it. Instead of just admitting they couldn't fix it,just kept stringing it out.

Visited With

My vehicle

Visited In

May 2018

Cost

Up to £100

Duration

2 weeks plus

Visited For

Repairs

Good Points

Nothing

Bad Points

The attitude of the service manager leaves a lot to be desired,perhaps it was because I didn't buy the car from them.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Poor customer service"

By oldvolvo, 15 April 2015

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I bought a Mercedes from Sinclair in 2011 and had all servicing carried out for three years in accordance with the warranty. At every service there was a niggle, culminating in my card being charged £1000 for someone elses service in addition to my own. When I wrote to the garage before finally deciding to go elsewhere to give them a chance of explaining themselves and assuring me that the problems were behind them, they just ignored my letter.

Visited In

Jan 2014

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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