Lion Garage, Leicester

Ranked #67 of 106 in Leicestershire

Services: MOT, Servicing, Tyres, Exhausts

43 Cobden Street

LEICESTER

LE1 2LB

Call 0116 262 2044

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"Poor"

By Lucy Shilton, 13 October 2022

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Paid £900 for a part that never fixed the problem at Loughborough, went back and then for the third time asked for a refund. Declined and put in a Section 75. The Director at the Leicester branch has no problem with managers at other branches operating with fraudulent repairs but seems aghast when a customer asks for their money back for a car that continues to still have the same problem 6 months later. Avoid all branches.

Visited With

My vehicle

Visited In

Apr 2022

Cost

£500-£1000

Duration

5-9 hours

Visited For

Repairs

Good Points

Nothing

Bad Points

They don't know how to fix cars.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Efficient & Great Hourly Rate"

By D Steel, 5 March 2021

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Took my car Lion as they are much better than going to main dealer and obviously cheaper! Had my car for servicing and a fault issue but it was all sorted quickly enough. My family have been using Loin Garage for over 15 years now and wouldn’t use any other VW Specialist. Ignore these recent reviews someone clearly has a problem with the garage & is using family and friends to affect their ratings... shameful!

Visited With

My vehicle

Visited In

Feb 2021

Cost

£500-£1000

Duration

1-5 hours

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Speed or diagnostic and fault fixing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"My car got 2problems They change3parts.Iam paid 213 pound for this job but my car still got same problem "

By D Kumar, 9 February 2021

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Be careful you pay for nothing

Visited With

My vehicle

Visited In

Feb 2021

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Online booking

Good Points

Nothing shit garage

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Stay away they want your money"

By Mehboob Mohammed, 21 March 2019

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He did not know what he was doing and estimated the cost at £1200, I went to another place and was sorted and cost £96

Visited With

My vehicle

Visited In

Mar 2019

Duration

1-3 days

Visited For

Repairs

Good Points

Nothing

Bad Points

Very negative and too pricy

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"A bit iffy"

By Anonymous, 7 November 2018

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On the face of it, they appeared to do a decent job regarding the service but on dropping off the car it had a peculiar and vile smell coming from the air duct. The issue was that on reporting it back to the garage and arranging a time to come in for them to have a look, the manager rang me in an attempt to persuade me the smell was self-manufactured through spilt milk or the like. Problem was that I knew exactly the condition of the car prior to service as I regularly clean it myself and encountered no such smell before The Lion Garage had it. They eventually agreed to have a look at it but when reflecting on the argument made by the manager, I felt they wouldn't be trust worthy enough to go near my car again. Could be one big coincidence (a mouse running into my car as they picked it up, died, and then left a smell), but circumstantial evidence suggests the garage are at fault, and the manager tried to fob me off rather than being concerned and wanting to take a look.

Visited With

Company car

Visited In

Nov 2018

Cost

£100-£500

Duration

5-9 hours

Visited For

Servicing

Additional Services

Car cleaned, Pick-up and collection

Good Points

Good pick up and delivery. Good communication

Bad Points

Car came back with an awful smell

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Not a Good Company Beware"

By Audi User, 1 September 2016

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I took my car here to have the clutch master cylinder changed, there was nothing wrong with the car apart from this, I got a phone call from them saying they need to change the brake switch and flush the brake system, on driving my car home the brakes failed and the abs and ecu lights came on, they told me to take the car back so they could look at it. when I got the car home I had an independent check done on the car and it was found that the brake fluid had not been changed and the brake lights were not working. When I asked the garage why this had not been done they told me that they didn't want to do a full brake fluid change in case it upset the braking system, I was charged for the job and now they do not want to get involved anymore To sum up be very careful with this company as they will try to bull shit you with technical terms so take someone with you who knows about cars

Visited In

Aug 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A reliable and knowledgeable VW specialist at last!!!"

By neilhornsby, 30 January 2013

Read More

Excellent service by knowledgable staff. I run three VWs and will be using Lion Garage from now on!! I'm so happy to have found them!!

Visited In

Jan 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service by competent staff."

By Kerrs001, 24 December 2012

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I have used this garage for the past 6 years. I always get great service from all of the staff and can call Martin for advice without feeling a nuisance. In my opinion Martin and the team go above and beyond the call of duty and have often squeezed me in at busy periods when needed. I will not take my car to anyone else as i feel confident that a good job is always done. My car is in tip top condition, thanks to all at Lion Garage.

Visited In

Dec 2012

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Experienced trustworthy staff."

By Jon_B, 14 June 2011

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I have used this independent VAG garage for over twenty years. They are specialists in vw / audi cars but can service and repair other makes. The only two hassles are at times they are reticent to do work I think is needed (new clutch) when they consider it unnecessary and Martin, the proprietor will spend ages justifying his bill – when I trust him anyway and just want to pay and go. Basically and old fashion, friendly garage. Branch Manager: Martin Coles The Lion Garage Leicester 43 Cobden Street, Leicester, LE1 2LB Audi, VW, Seat & Skoda specialists based in Leicester

Visited In

Jun 2011

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Farriers Automotive Service Centre

Read More

Duke Street Motors, Loughborough

Read More

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