Inchcape Toyota Sandhurst

Ranked #78 of 127 in Berkshire

Services: MOT, Servicing

144 High Street Little Sandhurst

SANDHURST

Berkshire

GU47 8HA

Call 0845 125 4763

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"Terrible customer service "

By Simone Hopkins, 23 September 2022

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Never buy a car from Inchcape UK. I bought a car in Dec form their Toyota Sandhurst dealership. When I purchased it the last MOT had an advisory on rear shock absorbers they agreed to change these then went back on their word saying they had been checked and they weren’t leaking. I’ve just had my first MOT and am disgusted to find out that not only are these completely shot but that I’ve been driving around for 9 months with the tyres on the wrong way, this is very dangerous and I could have had a serious accident at any point! This is an MOT failure! So they sold me an unroadworthy car which was unsafe. I’ve now got a huge bill. After contacting the dealership they don’t give two hoots! No responsibility then at all and the guy I spoke to today ‘Ben’ was absolutely arrogant, rude and disrespectful! Everyone stay well away as I’d hate to see someone else spend their well earned money on something unsafe! Also when serviced the oil filter looked like it had never been changed! #sandhurst #toyota #inchcape

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Nov 2021

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