Charterhouse Garage, Godalming

Ranked #6 of 204 in Surrey

Services: MOT, Servicing, Tyres, Exhausts

Unit 3 The Rickyard

Eashing Lane

Godalming

GU7 2QA

Call 01483 416612

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Recommended

"Very fast and professional"

By Anonymous, 16 January 2024

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I phoned yesterday because my car had problems with the brakes. By this afternoon, the brake pads and two tyres were replaced and the problem fixed. Very fast and professional, cannot fault them!

Visited With

My vehicle

Visited In

Jan 2024

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant sorted car when other garage said engine was a write off"

By Mrs Susan S Furniss, 30 January 2022

Read More

Normal garage said car basically a write off because engine could not be repaired. Charterhouse found the problem which in fact has caused the cars to be recalled in the US. Found a second hand replacement part as a new one would have taken weeks to arrive and cost a fortune. Car is now running perfectly once mor.

Visited With

My vehicle

Visited In

Jan 2022

Cost

£500-£1000

Duration

1-3 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Rally nice and helpful

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest and friendly service, highly professional"

By Aidan Dun, 23 January 2020

Read More

Charterhouse Garage, run by Nish and his father, is by far the best operation I've found in this area of Surrey. My car's a Subaru, not the easiest car to service, but they did a fantastic job putting in a new wheel bearing.Their estimate was very reasonable and accurate, the work was done on time and communications were excellent. I would thoroughly recommend Charterhouse, you don't find this kind of professionalism and genuine warmth very often these days.

Visited With

My vehicle

Visited In

Nov 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Great expertise

Bad Points

Access is a minor issue, they're a little out of the way

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great prices and services"

By Anonymous, 11 July 2019

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Bought my first car from here, at a fair price and it had a full years mot on it, my family have always used this garage and always get the best service available and a fair price, highly recommend

Visited With

My vehicle

Visited In

Jul 2019

Cost

£500-£1000

Duration

1-3 days

Visited For

Sales

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

Friendly, and fair price

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A fantastic service, honest reliable and called me with prices before work done"

By Anonymous, 1 June 2018

Read More

These people know what they are doing

Visited With

My vehicle

Visited In

May 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Personal Service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent"

By Anonymous, 24 May 2018

Read More

I am a repeat customer at Charterhouse Garage. They are professional, trustworthy, honest and go out of their way to be helpful. It is an excellent garage and I wouldn't want to use anybody else.

Visited With

My vehicle

Visited In

May 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Their whole culture and service

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"great customer service"

By Linda Weller, 10 April 2018

Read More

A good family business, offering great service at a fair price. Communication was excellent.

Visited In

Apr 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Good communication.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Lovely friendly personal service, would highly recommend."

By Anonymous, 5 April 2018

Read More

Lovely friendly personal service, would highly recommend.

Visited With

Partner's vehicle

Visited In

Mar 2018

Cost

Up to £100

Duration

1-5 hours

Additional Services

Work explained, Itemised invoice, Great customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Lovely friendly helpful family’s business"

By Katie Downes, 30 March 2018

Read More

These guys were so helpful. Fairly priced , and managed to drain my petrol tank as I filled with wrong fuel in the garage round the corner. Despite being busy with other cars that were already booked in the lent me a car as I had an appointment. They had it done within the hour for me and were just lovely !

Visited With

My vehicle

Visited In

Mar 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Emergency fuel tank emptied

Additional Services

Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

They bent over backwards to help me out

Bad Points

Didn’t know it was there as tucked away

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent, honest, friendly - can’t rate them highly enough"

By Anonymous, 25 March 2018

Read More

We’ve used this garage several times for different cars and the service provided is consistently excellent, friendly, fast and well priced. Most recently had to take my car in when a pot hole cracked my wheel - by sourcing it second hand (although it’s like new) I received 4 new wheels, tyres and an MOT for less than the price of one wheel and tyre at another garage. Plus they picked up my car (the battery had died too) and delivered it back to me clean! Couldn’t be happier with this service! Highly recommend.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

They are incredibly accommodating and go out of their way to help

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Trustworthy, experienced, friendly, value for money."

By Anonymous, 13 March 2018

Read More

Prad and Nish provide an excellent service, always going the extra mile to give value for money and the benefit of their extensive expertise. They have helped out all members of the family over the years and have our complete trust in sorting out auto issues. There is usually a courtesy car which can be borrowed if needed.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

The team there will bend over backwards to sort out any issues you have with your car.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, helpful and complelty in love with my new car!"

By Anonymous, 18 July 2017

Read More

I traded in my Mini Cooper with charter house family business back in February and come away with a lovely BMW 3 series coupe. They were so friendly and helpful. I would really recommended on buying a car from here to anyone.

Visited In

Feb 2017

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Great family run business personal excellence above all "

By nickavary, 10 March 2017

Read More

A fantastic small family run business. Very knowledgeable people. They have been looking after our Mercedes and my mothers Bmw for the last 20 years. It's Prad and his son, great service. Highly recommend.

Visited In

Oct 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant garage"

By owen godsall, 24 July 2016

Read More

Very honest family run local garage. Very busy but allways fit you in.

Visited In

Jul 2016

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A hidden gem! Honest, friendly service. "

By nickavary, 1 September 2015

Read More

I just moved into the area and used this garage from a friends recommendation. It is a small and busy garage and the owner and his son went out of their way to explain things thoroughly. Nothing more to say, great people you can trust.

Visited In

Aug 2015

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"This Garage is top quality, great service, honest advice and fair cost .. i have used Prad for years"

By pnewell, 14 March 2014

Read More

Prad is the best type of mechanic you can find. He will give you honest advice about the work required and does not do any work that is not required (unlike some garages that 'find' additional issues and you end up with a huge bill for simple work!). He helped me test a classic mercedes which I now own and is always willing to answer any questions. You will not be disappointed. :o)

Visited In

Mar 2014

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service and great value"

By Captain Monty, 3 May 2013

Read More

I have used this garage for a number of years on all my vehicles ranging from Landrover Discovery Jeep Grand Cherokee and my Alfa GTV V6. Prad the owner has always been friendly, helpful, very efficient and will give you an honest opinion and advice as to the best way of curing and repairing any issue. The garage does get very busy but they will always try and fit you in. Highly recommended if you resent paying main dealer prices!!

Visited In

May 2013

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

MES, Cranleigh

Read More

Silvesters, Guildford

Read More

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