Chapelhouse, St Helens

Ranked #54 of 90 in Merseyside

Services: MOT, Servicing, Tyres, Exhausts

Canal Street

St Helens

Merseyside

WA10 3JG

Call 01744 649632

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"Shameful"

By Anonymous, 13 February 2022

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They book you in for your appt. Then the day before cancel and sod to you booking a day off work they don't give a hoot, then when the car does go in, they tell you they have done this and that they had done absolutely nothing, could not provide me with an invoice for works, the car needed a part so would have to go back in so you will get your invoice then, the car is under warranty so they are obviously not making money from it, Absolute joke I would be ashamed if I worked here it needs a bloody good shake up how are they getting away with it, but the more people complain hopefully the less custom they will get. Big big complaint going into MG, open your eyes people don't do it.

Visited With

My vehicle

Visited In

Feb 2022

Cost

Up to £100

Duration

1-3 days

Visited For

Repairs

Good Points

The man who parks the cars nice bloke understanding.

Bad Points

Attitude

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Not living up to the group standards "

By Anonymous, 16 November 2020

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a very unhappy workforce with a local sales manager who shouts not only at customers but his staff too, really poor represetnative of a well loved local car dealership since it was a proton garage

Visited With

My vehicle

Visited In

Nov 2020

Cost

£1000 plus

Duration

1-2 weeks

Visited For

Servicing

Good Points

the senior management outside of this branch

Bad Points

Really threatening and intimidating behaviour

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Awful, not interested"

By julian dearden, 26 October 2017

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Went for warranty work on a Citroen. Floor was spongy and loose. Told me that their chief mechanic assessed it has " a characteristic of the vehicle" but had fixed it. No difference at all. Garage ignored me. When I told them that I would be writing to Citroen and asking for an independent examination their attitude changed and suddenly after 2 days the floor was repaired. Wouldnt trust them to wipe the windscreen never mind work on the vehicle

Visited In

Mar 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Friendly"

By sthelenspero, 25 April 2013

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Nothing seems to much trouble they have looked after me including after sales service,very reliable

Visited In

Jul 2012

Visited For

MOT, Servicing, Tuning

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Sarbkar, Liverpool

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Heatons Garage, Ormskirk

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