This is an independent VAG specialist garage. I've had cause to visit them several times recently and have found the whole team to be friendly, efficient and highly accommodating. They have made every effort to resolve my car's problems without incurring unnecessary cost for spares. On more than one occasion they have not charged me for their labour in identifying or fixing minor faults. Overall, I've been very impressed.

Explained the symptoms, showed them a relevant HJ email. They ordered the parts and I took it in. When I collected they had managed to repair the electrical connections and so only charged me a little labour and not for the unused part.