Baylis Cirencester

Ranked #58 of 109 in Gloucestershire

Services: MOT, Servicing, Tyres, Exhausts

4 The Hidings Love Lane training est.

CIRENCESTER

Gloucestershire

GL7 1YG

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"Efficient but servicing staff under time pressure"

By Anonymous, 25 July 2018

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For Martyn Gill. Clunking noise mentioned on 2 visits 29/5 (Full Service) and 17/7. 3rd assessment, reveals the anti-roll bar link needs replacing, a common fault in Astra's I was told, about £60 all in.This will be done elsewhere. I still have great confidence in Baylis particularly the Reception staff who are pleasant and most helpful.The servicing team are under pressure to get jobs out and don't have time to do a road trial before investigating further.I look forward to my next visit and most grateful to you Martyn for your patience..Rodney Cunliffe PS I had to put £100 in the box above,there was no zero.

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

clunking noise from rear

Additional Services

Great customer service

Good Points

Friendly Reception personnel

Bad Points

Unable to detect the fault

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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