Tyre Experts, Shipley

Ranked #104 of 180 in West Yorkshire

Services: Tyres

31 Back Saltaire Road North

Shipley

West Yorkshire

BD18 3HH

Call 01274 288000

Reviews

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"Dont go here for wheel alignment"

By Serviceguy, 3 December 2018

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I've used these guys to supply and fit 8 new tyres for me over the last 2 or 3 years. I realised they have a Hunter Wheel Alignment machine so decided to get my car aligned after some suspension work. They sounded like they knew what they were talking about but I've realised they don't know how to use the Hunter equipment or don't know how to work on anything that's not a standard front wheel drive car. After the initial alignment I was told "something must be bent" because it wont align at the front, I told them the full front suspension was brand new, and they agreed! So they tried again and said its fine now. I took it away and realised the steering was off centre, called them back 20 mins later and they said they were too busy, so would have to wait 7 days! I went back 7 days later, they spent approx. 30 mins on it and said its fine now. It still wasn't straight and I wasn't convinced they had done a proper job. so I went elsewhere - actually out of town to a specialist alignment gargage, they showed me how out of spec the alignment was and corrected it. wont be going here again, this was not a cheap service, they clearly don't know what they are doing when it comes to alignment

Visited With

My vehicle

Visited In

Jun 2017

Cost

£100-£500

Duration

1-5 hours

Visited For

Hunter Wheel Alignment

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Terrible"

By nick gun, 16 November 2018

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Ordered some hard to find winter N rated tyres for one of our cars (Porsche) from ClickOnTyres, as they only had the front tyres available (car takes different sizes front to rear) I ordered the rears from a different online supplier. The rears arrived within 3 days from the other supplier, with ClickOnTyres after 3 weeks of not bothering to acknowledge my order or even take any interest in coming back to me with a delivery date I had no alternative but to do a chargeback via my card company. I'd say ClickOnTyres had shockingly bad customer service but there wasn't any customer service at all - footnote is I ordered the fronts from same place I got the rears from, again arrived within 3 days. Avoid at all costs.

Visited With

My vehicle

Visited In

Oct 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Ordered tyres

Good Points

Nothing

Bad Points

Everything

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Very unprofessional"

By mr2nut123, 28 May 2014

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Click On Tyres Were meant to dispose of 2 badly worn tyres when they were PAID to replace them with winter tyres, but told the Mrs they were fine so she kept them. When she went back after winter to have them refitted along with a new one she ordered from them, not only did she have to wait around for over an hour as they were 'busy' (didn't think to call her before she arrived and got up early for a BOOKED IN SLOT) she was told they are on the wear bars and shouldn't be fitted. He seemed like a nice lad and apologised. He said that whoever removed them should have disposed of them as part of their replacement service. They have now rung her to threaten her to come collect them or they are going to come sling them at our house. One of the worst dealings I have ever had with any company, unbelievably bad internal communication and their 'owner' who wouldn't give his name out, would be named and shamed if he wasn't so scared to hand it out.

Visited In

Dec 2018

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Straight Forward Pricing and Helpful Staff"

By Battletoys, 28 March 2014

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I visited Click on Tyres after buying a set of Bridgestone tyres for my Corsa, I wanted a decent set of winter tyres as I didn't want to get caught out by the wet weather over the spring. I found the tyres I wanted but rang them up to check the sizing, staff were really helpful and mentioned that they offer a fitting service in shipley. So I got my tyres delivered to them and they fitted them whilst I waited. The tyres were cheaper than I could get them online and they were able to give me a really honest price on the fitting. They said it was their standard fitting charge, and said that all prices were available. Would definitely go back.

Visited In

Mar 2014

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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