Is it acceptable for the AA not to refund an unused breakdown subscription?

How acceptable is it for the AA to refuse to refund an unused breakdown subscription? Our AA breakdown subscription was 'suspended' by the AA in 2014, on purchasing a newer car which had the manufacturers'...

I bought am ex-demo car and the clutch has failed after 5500 miles - should the dealer repair it for free?

On 1 June 2017, I bought a Nissan Qashqai ex-demonstration car with 2000 miles from a Nissan main dealer. The clutch failed last week, so I took it in to the same dealer for repair. The car has now done...

We bought a faulty 2006 BMW X3 - does the dealer need to refund us if he won't fix it?

We bought a 2006 BMW X3 six weeks ago. It recently lost power while my wife was driving and it whines when accelerating. I called the dealership where we got it from and then took it to them to look at....

My SEAT Leon has a design fault - are SEAT obligated to fix it even though it was serviced elsewhere?

I have a 2013 Seat Leon Estate 1.4 TSI. It has a fault code P334B/013131. This is the later design of actuator, which does not have the vacuum control pipes but is driven by the ECU. It appears that the...

Would a high mileage van be reliable?

I want to buy a secondhand 1.6-litre 2014 Citroen Berlingo or Peugeot Partner for my dog care business. The guy in the garage advised that a 60,000 mile van would be okay and last for ages. He said I shouldn’t...

A dealer manually cleared fault codes from a faulty car I purchased - does he now have to accept my refund request?

I purchased a 2007 Citroen C4 Picasso on December 1 2017. I quickly found the car would judder, hesitate on pulling away and cut out on me. I informed the garage of this, and they said that was normal...

I bought a faulty car and want to reject it - do I have to let the garage attempt to fix it first?

I bought a 2014 Audi A3 S-Line from Norwich Audi, they delivered it to me in Coventry, sight unseen and from the day I received the car it had an unusual noise coming from the engine. They directed me...

I recently bought an approved used BMW that's very faulty - what are my rights?

On 1 October 2017, I purchased a BMW 5 Series (approved used from a BMW dealership. Since then the car has been in for repairs three times. It shut down on the motorway, had warped front discs and split...

A van I'm interested in buying is priced lower than expected - should I get an RAC inspection done?

I'm looking at buying a van and have narrowed it down to either a Ford Transit Custom or Mercedes-Benz Vito, on a 13-plate with good options. I want it to tow my caravan, but I've been told the Vito sits...

What is the minimum guarantee period on a used car?

What is a dealer's minimum guarantee period for a car costing £3500?