I'm having electrical issues with my new hybrid. What are my rights to return it?

I bought a new hybrid Subaru Forester at the end of March and did a 150-mile trip just before lockdown. Two weeks into lockdown, the low voltage alarm went off. My local garage came out and replaced battery. Three weeks later it has the same problem, so the garage took the car away for two days and replaced with a larger battery. On every journey, the lane assist turns itself off. Last week, I did an 18-mile trip. All the safety features turned themselves off. After stopping, the infotainment screen didn't come back on so I lost all my information. On reaching home and locking the car, it beeped repeatedly before the alarm went off. Upon reading handbook it seemed to be a problem with the bonnet switch so I opened and closed hte bonnet and it looked okay. I've always had Foresters and never had any problems but I mo longer trust the car. What are my rights on returning for a refund? Thank you.

Asked on 17 June 2020 by pandameerkat

Answered by Dan Powell
Subaru usually has a very strong reputation for reliability, but this is the second battery complaint we've received for the hybrid Forester. Like you, the owner found the hybrid failed to recharge its 12-volt starter battery sufficiently because the car was used mainly for short local trips. If the dealer is unable to fix the car then you may be able to reject it. For your legal rights, see: www.honestjohn.co.uk/how-to-reject-a-car-your-cons...s
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