Warne Motors Bury Ltd

Ranked #2 of 106 in Suffolk

Services: MOT, Servicing, Tyres, Exhausts

3 Sicklesmere Road

BURY ST. EDMUNDS

Suffolk

IP33 2BN

Call 01284 754921

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Recommended

"Prompt, professional, polite, helpful "

By Robert Spicer, 25 March 2024

Read More

Prompt professional, highly recommended

Visited With

My vehicle

Visited In

Mar 2024

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Itemised invoice, Great customer service

Good Points

Reassuring advice, professional

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, Helpful, polite"

By Robert Spicer, 19 February 2024

Read More

No appointment, but saw me immediately, very professionally and helpfully Will definitely be using as my regular garage in future Highly recommended

Visited With

My vehicle

Visited In

Feb 2024

Cost

Up to £100

Duration

1-5 hours

Visited For

Non appointment, helpful diagnostic advice

Additional Services

Work explained, Great customer service

Good Points

Reassuringly professional

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional and effective with competitive prices."

By Kutlu Tacer, 2 October 2023

Read More

I had my car serviced and drive train problem fixed at Warne Motors. Everything was handled professionally, transparently and with competitive pricing. After the confusion that I had with other garages for drive train problem was gone once Warne Motors has diagnosed my car. Their explanation and communication about the problem & fix was crystal clear. I left the garage with a smile on my face and peace of mind.

Visited With

My vehicle

Visited In

Oct 2023

Cost

£500-£1000

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Expertise, pricing, customer relations.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great service and advice"

By Jason Bryant, 14 April 2023

Read More

Great service. I will look to have work carried out by them again. Thank you to all the team.

Visited With

My vehicle

Visited In

Apr 2023

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I've gained a strong trust in these guys over the years."

By Chris Trevelyan, 29 December 2021

Read More

Always had used the dealership for service and MOT work until about 6-7 years ago when it seemed there was an exodus in technicians and customer service people to this independent. I had seen good reviews and thought I would give it a go. Now I wished I'd have used them from the day I bought the brand new car. They're meticulous in their servicing and not bound by the constraints BMW enforce on their main dealerships. They're busy and not fishing for more work, finding fault where really there is none. I've taken my car there with what I thought were big problems and every time they've resolved it with minimum fuss and cost. My experience with the main dealership was just the opposite. You won't get your car-washed or the inside cleaned, so go to a hand-wash station or DIY. Guess what? It wasn't actually complimentary anyway, we were paying through the nose for it. In the main dealership if they use a thimbleful of screen-wash it would cost you an arm and a leg. No such shenanigans here. I drive 30+ miles for this place and it is so worth it. Give them a go.

Visited With

My vehicle

Visited In

Dec 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Online booking

Good Points

Always trying to work with you and delivering an outstanding service

Bad Points

Wish it was closer to where I live, but still worth the drive.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"First class customer service"

By john sealey, 31 March 2021

Read More

Live near Norwich but this was nearest Garage capable of repairing the Navigation System on my BMW X1. The work was expertly completed and the customer service approach quite excellent. I would highly recommend this garage.

Visited With

My vehicle

Visited In

Mar 2021

Cost

£100-£500

Duration

1-5 hours

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Everything

Bad Points

N/A

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Simply superb"

By David Crabb, 4 April 2019

Read More

Excellent people, friendly and honest advice and felt treated well at all times. Price was competitive and at all stages the communication was great.

Visited With

My vehicle

Visited In

Apr 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Mixed experience"

By Anonymous, 5 March 2019

Read More

I have been in contact with Andrew in regards to confusion with prices and extra work being done, fault on both sides. Not happy over how fast my car was driven, evidence has been sent and acknowledged. Work was carried out to a good standard and parts used are satisfactory. My experience was not fantastic but there appears to be genuine concern for customers, received an apology in writing.

Visited With

My vehicle

Visited In

Feb 2019

Cost

£100-£500

Duration

1-3 days

Visited For

Servicing, Repairs

Good Points

Avalability of booking slots & parts seem of good quality

Bad Points

Customer experience & lack of communication

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional with an excellent service as always"

By Sue Trimnell, 1 March 2019

Read More

I have used Warne Motors Bury from when they first started and wouldn't think of going any where else now. You get an excellent service, prices are good along with friendly staff always happy to help. They have always done everything they can as soon as they can, and done it well. I have no hesitation recommending them to others.

Visited With

My vehicle

Visited In

Feb 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Prices very competitive

Bad Points

None found

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Really willing to help and give very good service at a very reasonable cost"

By M Deeks, 10 July 2018

Read More

BMW specialist, efficient, obliging, and very reasonable cost

Visited With

My vehicle

Visited In

Jul 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Keen to help and fit you in

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Won't let you down."

By Kevin Rowland, 5 September 2017

Read More

You'll find Warnes hard to fault. They have always done everything they can as soon as they can, and done it well. That alongside a customer service of a very high standard which they set themselves, you'll not go wrong here.

Visited In

Sep 2017

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent knowledge and service"

By GScott, 26 April 2017

Read More

They were recommended to me by a friend, have to say I am very impressed. They diagnosed the problem with my BMW in a matter of seconds. It was booked in at a time convenient to me, and the repair completed on time and within the quoted price. I will definitely use them again, and will not hesitate to recommend them to others.

Visited In

Apr 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Brilliant, great technical knowledge"

By Richard Hine, 20 February 2017

Read More

Great t cynical knowledge, will always help, suggesting options if cost is an issue. They go the extra mile to ensure your car is right and you are satisfied

Visited In

Feb 2017

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent knowledgeable staff. Nothing too much trouble."

By old grumpy, 7 February 2016

Read More

Used garage for the first time last year for MOT & service for my Z4 coupe. As I only use the car as a weekend runabout & only do 2000 miles a year in it they have worked out a service schedule just for me & not what BMW recommend, ie, long intervals between oil changes etc. Highly recommend them.

Visited In

Jul 2015

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Good"

By ashtonmatter, 10 November 2015

Read More

Good service.

Visited In

Nov 2015

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very helpful"

By Aretas, 6 November 2012

Read More

They advertise as a BMW specialist but serviced my A4. I also asked for a tracking check and adjustment and was thrilled with the result and the detailed report.

Visited In

Nov 2011

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly with faultless service"

By hutch1968, 27 July 2012

Read More

Andy and the team are friendly helpful and give a good old fashioned service, we take both our cars which are non BMW. We are always given a warm welcome and they deliver what they promise and you can’t fault that. It’s good to have quality work done at non dealership prices and an honest opinion. Even over the phone Andy and team can be helpful and really give some good guidance or advice. Highly recommend if you want faultless and less stress or worrying about your car, you can’t go wrong going to Warne’s Well done Andy and team.

Visited In

Jul 2012

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent in all respects"

By Phil Randall, 25 January 2011

Read More

Very helpful and knowledgeable in all respects. They specialise in BMW but I also have my Mercedes and Toyota serviced and repaired there, and, to be honest I wouldn't take them any where else!

Visited In

Jan 2011

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Rougham Motor Company

Read More

AJ Palmer MOT Centre

Read More

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