The Hendy Car & Van Store, Portsmouth
Ranked #149 of 243 in Hampshire
Services: Used cars, New cars
Painter Close Anchorage Road
Portsmouth
Hampshire
PO3 5RS
Call 023 9212 3600
Reviews
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"You have to call 10 times for a job."
By Seda, 24 September 2021
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My wife told me to trust you and we bought the car from you. You delivered the car to our house. This is great! But there were some very funny troubles. 1- The car did not have floor mats 2- You delivered the car with a broken fender. 3- There was a problem with the car gear change 4- You delivered a car whose front camera does not work. Shouldn't you be checking for these issues? Also, when I took the car to the service, there was a £6500 worth of engine failure. Are you kidding? You're a company big enough to put a mat. And we bought £30,000 worth of vehicles. But no doormat! We contacted you 5-10 times. But you are replying too late. Or you forget. You referred us to a Range Rover Service. We took the vehicle. There was a £6,500 problem with the vehicle. Yes, the insurance company and the waranty will do it, but it will take months. My wife is having a critical 8-month-old level 3 pregnancy. We moved to a place outside the city and since we do not have a car, we have to go to work by taxi every day. I also bought the car and liked it very much. I loved it so much. I bought some accessories for my car. I spent money and I spent money. Now you're telling me you want to refund the money for the car. Okay, that's a kind offer, but what about the grievances I've experienced? When I look at a car in the same color and with the same features, the prices have increased between £1500-3000 on average. My wife is pregnant and we need to buy a car as quickly as possible in this process. We don't even have time to deal with this car business when we have a lot of problems right now. We pay for a taxi every day. Finally, I bought accessories for the car and attached the accessories to the car. We are in serious trouble and we have the right to sue you for selling us such a car. I hope you will find a solution for this as quickly as possible.
Visited In
Aug 2021Visited For
Buy CarAdditional Services
Pick-up and collectionGood Points
nothing goodBad Points
irresponsible personsExpertise
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Recommended
"Honest, reliable, amazing prices, great finance offers"
By Anonymous, 22 January 2016
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Just bought a nearly new Vauxhall Astra from them (2015 registered, 15 thousand miles on the clock!) . . . for under 10 k! Don't think I'd have found a better deal anywhere and they gave me a great finance deal, where I'll barely even notice the payment. Sales person was really approachable, friendly and helpful. Will definitely recommend to all and go back for my next car . . . not that I'll need one for a while!