SmallBills Garage

Ranked #6 of 11 in Ealing

Services: MOT, Servicing, Tyres, Exhausts

Cannon Works Bollo Lane

Acton

London

W3 8QU

Call 020 8992 7855

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"UNPROFESSIONAL GARAGE RUN BY A BELLIGERENT MAN"

By Thelma Dhlovu, 6 August 2020

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I went to this garage in the spirit of supporting small businesses, especially in light of Covid-19. I am new to the area and was in search of a reliable friendly garage so I came across this place. Upon first impression the niceties pull you in only to unveil an ugly character and ill manners from the owner himself - who screamed at me when I questioned his pricing that changed 3 different times. Beware of garages that change pricing after giving you a final quote (after many previous contradicting ones), especially those that turn mean and ugly when you politely decide you no longer feel comfortable with them overall. I spent £50 to be shouted at, told never to return when I chose not to pay £1k+ for a job that I was later quoted only £600. DO NOT WASTE YOUR TIME, I will gladly spread the word about the ill treatment and belligerent man who runs this garage. I am not mad. Just very disappointed that people like him feel it is alright to treat other fellow humans this way. Final thoughts about this place - OVERPRICED, UNTRUSTWORTHY & UGLY CHARACTER.

Visited With

My vehicle

Visited In

Aug 2020

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing, Repairs

Good Points

NOTHING.

Bad Points

The ill treatment, manners and sketchy pricing that changed constantly.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Very helpful and efficient"

By Carole Bisset, 16 August 2019

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They successfully repaired the passenger door which had a deep horizontal scratch along it. They quoted me a timescale and an estimated cost and did the repair within both estimates. Helpful and courteous when collecting the vehicle and returning it to me. I turned to them as the Fiat garage I'd been using failed to deal with a couple of issues that could have been fixed within the warranty period. I will certainly go back there for my next service and MOT.

Visited With

My vehicle

Visited In

Aug 2019

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Additional Services

Itemised invoice, Great customer service, Pick-up and collection

Good Points

I've used Smallbills Garage in the past and when my local Fiat garage failed to organise repairs to my 500 I decided to try Smallbills again

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"inadequate"

By pat sampo, 11 August 2019

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the work was inadequate! I also provided new water pump new belt adjuster new steering pump belt to now discover they hadn't done it at all! after having my vehicle inspected don't take your Volvo there!

Visited With

My vehicle

Visited In

Aug 2018

Cost

£500-£1000

Duration

1-2 weeks

Visited For

engine swap

Good Points

nothing

Bad Points

they gave me back my vehicle with the cable for the etm trapped between etm and housing it never ran well till i discovered the problem

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, friendly, helpful garage with sensible prices."

By Anonymous, 27 March 2014

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I have been taking my cars here for nearly 10 years. I sometimes turn up without a booking for a small job and they manage to squeeze me in.

Visited In

Feb 2014

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Hearn Bros Ltd

Read More

Russell Automotive Centre, Kingsbury, London

Read More

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