Robert Sneddon

Ranked #158 of 440 in Scotland

Services: MOT, Servicing

Castle Laurie Works, Bankside Industrial Estate

Falkirk

Stirlingshire

FK2 7XY

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"Update on my previous review"

By Falkirk Bairn, 18 September 2018

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I have been going there for 20+ years. The combined knowledge of the staff is impressive - when they are faced with something new they have a wealth of contacts in a great number of franchises to help them out. This month my car was 6 years old & I asked for a Major major service - dropping all fluids, changing all filters, wheels off brake clean, MoT. The front pads were replaced to save coming back at Xmas - as the brakes were stripped they only charged for pads. All fluids, filters, brake pads were genuine Honda parts -- some £240, labour was £240 & £40 for an MoT. £520 is quite a lot for a service but next year we will be back to £150 or so, fingers crossed.

Visited With

My vehicle

Visited In

Sep 2018

Cost

£500-£1000

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Local family run garage - they understand what the customer needs & deliver a quality service at a reasonable cost

Bad Points

They are always busy & sometimes you have to wait to get the car booked in - 2 weeks this time

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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