Kam Servicing, heanor
Ranked #66 of 103 in Derbyshire
129 Derby Road
Heanor
Derbyshire
DE75 7QL
Call 01773 710500
Reviews
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"Dishonest"
By S Hicks, 4 September 2019
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Apparently serviced our car, I very much doubt they've done anything, certainly don't think the oil or filter has been changed. Had the water pump replaced, couple of weeks later took it there to have a dpf fault sorted and a water leak investigated. £250 to sort the dpf was told they also had to change the engine oil. Was also told that the water leak was a damaged radiator, £300 to sort out. I didn't believe any of this. I took the car to a couple of garages no one could find the water leak. I then took the car to a main dealer who diagnosed two leaking hoses. There was nothing wrong with the radiator, I also asked about having to change the oil regarding the dpf, no one had heard of it! My daughter used to use this garage, was told she needed various suspension parts replacing, she took it to another garage they checked it out and found nothing wrong with any of it. I will never go to this place, they're ishonest. Don't go there.
Visited With
My vehicleVisited In
Aug 2019Cost
£100-£500Duration
1-5 hoursVisited For
Servicing, RepairsGood Points
NothingBad Points
They want to extract money for nothingExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"SUPERB SERVICE AND PRICE"
By Anonymous, 30 January 2019
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TOP GUYS WORK AT THIS GARAGE....BEST PLACE TO BRING YOUR CARS
Visited With
My vehicleVisited In
Jan 2019Cost
£100-£500Duration
1-5 hoursVisited For
ServicingAdditional Services
Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online bookingGood Points
ATTENTION TO DETAILBad Points
NOTHING I LIKED EVERYTHING...EVEN THE COFFEE MACHINE WAS GOODExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Excellent"
By Anonymous, 6 June 2018
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Excellent all round.
Visited With
My vehicleVisited In
Jun 2018Cost
Up to £100Duration
1-5 hoursVisited For
ServicingAdditional Services
Work explained, Itemised invoice, Great customer serviceGood Points
Speed of booking in, speed of attention when there, excellent at getting spare tyre delivered within 1 hour. Excellent at ringing to check on any additional cost of new tyre before doing anything.Bad Points
Wcwerytghing. Kept in contact when needed. Charged what they said. Did quick perfect work.Expertise
Quality of Service
Speed
Helpfulness
Value for Money
"This company has all the glitz and glamour of making you think it's trustworthy but the truth is they rip you off. "
By Anonymous, 18 March 2018
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Rip off
Visited With
My vehicleVisited In
Mar 2018Cost
£1000 plusDuration
2 weeks plusVisited For
RepairsAdditional Services
Car cleaned, Itemised invoiceGood Points
Did try to rectify problem with customer serviceBad Points
They over charge on price and then say they'll only charge half price as a good will gesture but even then the price is still more then you can get elsewhere. They don't know what they're doing and ifExpertise
Quality of Service
Speed
Helpfulness
Value for Money
"Complete Joke"
By Lucky123, 25 September 2015
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Do not use this garage - I had an really disturbing encounter with this garage - try to make money out of nothing, very unprofessional service.
Visited In
Sep 2015Visited For
MOTExpertise
Quality of Service
Speed
Helpfulness
Value for Money
Recommended
"efficient and competitive"
By wallunit, 29 July 2014
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we have used this garage for a number of years and find the guy's there very knowledgeable ,friendly and provide an excellant service at affordable prices.
