Halfords Autocentre

Ranked #8 of 13 in Harrow

Services: MOT, Servicing, Tyres, Exhausts, Brakes, Clutches, Accident repairs

Unit 6 Waverley Industrial Estate, Hailsham Drive

Harrow

Hertfordshire

HA1 4TR

Call 020 8863 7223

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"WROST SERVICE EVER "

By Anonymous, 12 April 2024

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VERY RUDE DISMISSIVE, JUST WANT TO SELL

Visited With

My vehicle

Visited In

Apr 2024

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Good Points

Nothing good here

Bad Points

People working at front desk

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Halfrauds is a waste of time, they don't carry out work that's been paid for."

By Anonymous, 26 September 2023

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Horrible Horrible Horrible? stay away from halfrauds they try cheat you. Been to the Harrow branch. Terrible management and staff.

Visited With

My vehicle

Visited In

Sep 2023

Cost

£500-£1000

Duration

5-9 hours

Visited For

MOT, Servicing

Good Points

nothing good bunch of kids working there

Bad Points

Everything

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Shockingly poor customer service, Unprofessional, careless attitude, worst branch ever! "

By Priyanka Patel, 8 September 2023

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We had booked an appointment for an MOT for 8/9/2023. We dropped the car off and came back home, to receive a call from them to collect the car back as there MOT machine was apparently not working. They didn't have the decency to notify us about this in the morning. The staff confirmed they knew the machine was not working early in the morning and they still didn't bother to notify customers. What a waste of time and the hassle to collect the car back on a working day and find another MOT place. On top of that, the staff is extremely rude, have a bad attitude and do not even stop to listen to the customer. I spoke to someone called Richard who was extremely disrespectful, screamed at me and was of no help at all. He refused to hear a word and had the most impolite attitude! When asked for his manager, he said speak to Penny who is the branch manager next week. I asked his name again to confirm and the second time he paused before telling me his name was Steve! Rude and a Liar! What a bad experience!

Visited With

My vehicle

Visited In

Sep 2023

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Good Points

Nothing

Bad Points

Customer Service and staff

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"unprofessional"

By Anonymous, 22 March 2021

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I visited this garage for my Citroen c4 2012 1560cc, for the following issue: engine fault, repair needed and service light on. 2 hours later I received a call saying that nothing is wrong with my car and it was ready for collection. 2 days later driving on the motorway and car struggles above 50 mph. The same message appears on the screen. When I called back I was told that they don't have a motorway near their premises and that's why the car wasn't tested there. Basically, I was charged £ 45 to waste my time. Good stuff folks, keep up the good business and you won't last a year.

Visited With

My vehicle

Visited In

Mar 2021

Cost

Up to £100

Duration

1-5 hours

Visited For

Repairs

Bad Points

Honesty, Professionalism

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good"

By Anonymous, 14 March 2018

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I like the garage.

Visited With

My vehicle

Visited In

Mar 2018

Cost

£100-£500

Duration

1-3 days

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Online booking

Good Points

I was happy with what they did in the past

Bad Points

To reach by public transport from my home it takes about more than half an hour. 2 Buses and 10 min walk

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Russell Automotive Centre, Kingsbury, London

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DNA Technical Services, London

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