Frank Brown Motor Engineers

Services: MOT, Servicing

Frank Brown Motor Engineers Ltd 492-496 Duffield Road Allestree

Derby

Derbyshire

​DE22 2DJ

Call 01332 557185

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"The air-con suddenly failed in July despite being 'gassed-up' in March at MOT time and their engineer diagnosed a leaky condenser, obtained and fitted the part and delivered it back to my driveway mid afternoon. "

By Julia Buckland 9 Queen Mary Co, 30 July 2018

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I'm an elderly (76) female, tentative car owner but for 50 years Frank Brown and his firm has kept my cars on the road with true professionalism and they give me confidence. Frank himself died about five years ago but his two daughters continue to run the business with his ethics. There is little or no staff-turnover so it must be a good place to work - the engineers are always cheerful and welcoming. Despite often being 'booked-up' they always seem to find time to fit me in for 'A&E' situations like the sudden air-con failure in temps of 34 degrees.

Visited With

My vehicle

Visited In

Jul 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

Complete honesty, integrity, cleanliness, accessibility and genuine 'customer-care' - they always resolve the problem..and with a smile.

Bad Points

Nothing - it's a pleasure to visit - they have a pleasant waiting area complete with drinks machine (and biscuits).

Expertise

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Powerhouse, Derby

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The car was washed and cleaned

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