DCB Autos, Yeovil

Ranked #1 of 127 in Somerset

Services: MOT, Servicing, Tyres, Exhausts

Unit 5-7 Sea King Road Lynx Trading Estate

YEOVIL

Somerset

BA20 2NZ

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Recommended

"Never had customer service as good as this"

By Anonymous, 10 November 2021

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We have serviced our two family cars here for a few years instead of gong to highly priced dealerships. Everything they do is customer driven from the moment you ask for a price and book the car in to the moment they explain exactly what they've done when you collect it later. Whoever trained these professionals knows how to keep its customers. I can't see myself going anywhere else.

Visited With

Partner's vehicle

Visited In

Nov 2021

Cost

£100-£500

Duration

1-5 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Courtesy car

Good Points

Value, customer care, honesty, communications and a video of the engineer checking the vehicle

Bad Points

Nothing I can think of

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service"

By Christine Joan Lees, 19 March 2021

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I needed some major work doing to my car, which had to have the engine replaced. DCB were recommend by the RAC and they did not disappoint. They kept me well informed about the work needed and cost of repairs. Very polite, helpful communication and customer service. Very reasonable pricing for such a big job.

Visited With

My vehicle

Visited In

Mar 2021

Cost

£1000 plus

Duration

2 weeks plus

Visited For

Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Very professional

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"EXcellent service as always"

By Andrew Hayman, 30 October 2020

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I've been using DCB since I moved to the area (based on Honest John's Good Garage Guide). Always excellent service - they know what they're doing... for a good price.

Visited With

My vehicle

Visited In

Oct 2020

Duration

1-5 hours

Visited For

MOT, Servicing

Good Points

Turnaround, efficiency, knowledge, courtesy

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Quality and professional service"

By Anonymous, 13 February 2019

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I got my car MOT'd here for the first time and I could not be happier. Real care goes into their work and I got to chat to one of the mechanics as well who gave off that impression.

Visited With

My vehicle

Visited In

Feb 2019

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car, Online booking

Good Points

The time and care they take with your vehicle

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, efficient and provide an invaluable customer service."

By Anonymous, 14 March 2018

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I have recently had my car serviced at DCB Autos and am extremely happy with, not only the professional and efficient work carried out on my car, but the customer service that really sets them apart from other garages.

Visited With

My vehicle

Visited In

Mar 2018

Visited For

Servicing

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service, Courtesy car, Online booking

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Excellent "

By Paul Bunce, 14 June 2017

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I was very pleased with the service and the fact the garage was in time and my bill was exactly as expected. So many times with other garages I've paid more due to bad diagnosis, paying for parts of didn't need. Not the case with this garage. To be clear they are not the cheapest but I'd rather pay once and get an excellent job done than pay time and time again. They are a very honest garage and I've move my entire fleet of five vehicles to them for repair and servicing

Visited In

Apr 2017

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Truly impressive service"

By Graham Ford, 26 November 2016

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I have used DCB on several occasions for different vehicles, and have always been completely happy with the service provided. Today my 50 year old Land Rover - booked in at very short notice - failed its MOT on a couple of minor points. DCB managed to source and fit the parts within a couple of hours. I am very impressed!

Visited In

Nov 2016

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"The best, 1st class for all services/repairs, very trustworthy!!"

By Anonymous, 12 April 2016

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I have just collected my car from DCB having a service & MOT. I arrived to find the car, washed & polished, absolutely gleaming. All work done to perfection, as always & at a decent price. I have used DCB for 16 years now & wouldn't go anywhere else, my sons use them now too. I trust them implicitly, many times I've mentioned odds & ends buy they only do what is needed at the time....they could easily abuse this as many others would! Always polite & honest, well done to all & thank you ??

Visited In

Apr 2016

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"PURE EXCELLENCE, IN EVERY WAY THEY ARE AT THE TOP OF THEIR GAME!"

By Chris Shaw, 27 December 2015

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I have had the pleasure of dealing with DCB's for a number of years and have never been disappointed. Their work is always of the highest standard and they have never let me down even when it has been at great inconvenience to themselves. I trust them not only with my car but with my wife and daughters cars also. I cannot recommend them highly enough, GOOD JOB!!

Visited In

Dec 2015

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

""Honest, Professional and great workmanship at a very reasonable price""

By Anonymous, 12 February 2015

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Having recently moved into the area I was a little reluctant to use a local garage for a couple of classic cars I own rather than use my garage back in Birmingham that I have used in the past for many years. However I was recommended to use DCB Autos and with a little reluctance I booked one of the cars in for some work. Thank goodness I did.! From the moment I walked in I knew I had picked the right garage for the job. The whole team were very professional, courteous and really knew their stuff. Being a bit of a perfectionist I went over their work with a fine toothcomb and I have to say the workmanship was outstanding and faultless. So much so that I have even asked them to look at my prized E type. I expected them to fall down on price but it came in much less than I expected considering the extra work they did. Made me realise that for years I had been ripped off at my previous garage in Birmingham. I am a member of a number of classic car clubs in the UK and have recommended DCB Autos to all our members. Some members have already used them with similar results. Well done to all at DCB Autos and keep up the good work.

Visited In

Jan 2015

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest and trustworthy"

By Anonymous, 30 December 2014

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I have used DCB Autos for a number of years now and have always been impressed with the level is service they offer. I never have doubted the work they have done or their charges. From my perspective it's great to be able to use a garage which you can trust and don't have that feeling you are being over charged.

Visited In

Dec 2014

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great Value, Great People, Great Business"

By Schuhshine, 22 August 2014

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This has been my garage in Yeovil for a few years now. But every time I go they always are professional, caring and honest. The cost in this place is very low and reasonable to everyone. I could not recommend them higher or greater in the Yeovil area or anywhere in Somerset.

Visited In

Aug 2014

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A really trustworthy garage that does not look for work when doing an MOT and very reasonable prices when work is required."

By Anonymous, 21 February 2013

Read More

I had the cam belt and pulleys replaced on my Volvo V70. The cambelt kit alone is £90+ and I paid just over £200 inc VAT which was very reasonable compared with other quotes

Visited In

Feb 2013

Visited For

MOT, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"A highly competent and honest approach to servicing, diagnosis & repair coupled with a refreshingly positive customer service experience."

By mlh681, 11 October 2012

Read More

Upon moving to Somerset a few years ago I sought 'good garage' recommendations from work colleagues. It quickly became apparent that many had trusted their vehicle maintenance to DCB Autos for a number of years and had nothing but positive accounts of their experiences. On the one occasion I have had cause to return a vehicle to DCB for a minor issue to be resolved I could not have wished for a better level of service. Indeed, subsequent investigation confirmed the fault to be infant mortality of a new manufacturer-branded part that had been fitted and not DCB's workmanship. I have been consistently impressed with the quality of advice (and clarity of explanations) offered and appreciate that DCB Autos do not look to increase customer bills through unnecessary work. I would not consider taking our vehicles anywhere else!

Visited In

Oct 2012

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Excellent customer service and honest dealings"

By SARV1, 13 August 2012

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I have now had my vehicle serviced twice and MOT'd once. On both occasions all the work was carried out to a high standard and the vehicle sailed through its MOT (5.5 years old with 83k on the clock. No 'try ons' that you get with some other garages.

Visited In

Aug 2012

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Good, friendly service"

By Anonymous, 27 January 2012

Read More

I have had various cars serviced & MOT'd here for many years. Good prices & not a long wait for appointments.

Visited In

Dec 2011

Visited For

Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Competitive prices, pleasant staff, well-located."

By Anonymous, 20 January 2012

Read More

I have used this garage for many years with different makes of car, for MOTs & servicing. They are most attentive & don't seem to do any unnecessary work. Nor do I need to wait many days before an appt.

Visited In

Nov 2011

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Misterton Garage

Read More

S.J.F Motor Services, Marston Magna

Read More

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