Breeze Volkswagen

Ranked #57 of 99 in Dorset

Services: MOT, Servicing, Used cars, New cars

Tower Park, Yarrow Rd

Poole

Dorset

BH12 4QY

Call 01202 713000

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"Just the most appalling service I have ever expereinced from a main Dealer in 35 years."

By Neil Irish, 25 May 2021

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As my query was a warranty claim they just were not interested. They also lied to me about my claim being sat with VAG when VAG told me it was sat with the Dealership. No promised call backs were ever made and I was just fobbed off every time I contacted them .

Visited With

My vehicle

Visited In

May 2021

Cost

Up to £100

Duration

1-5 hours

Visited For

Warranty

Good Points

The receptionist was friendly, that's it

Bad Points

Being lied to and not being valued as a customer.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"New car purchase was excellent"

By Anonymous, 8 December 2017

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Bought a new golf GTI in December 2016. The car was excellent but had problem with blind spot assist. Breeze , with VW help tried to correct the fault but could not after a reasonable time . I asked what my options were and without hesitation said" we order you a new car" This they did and I collected it last Monday 4th December. This is the updated mk 7.5.with extra bits and pieces, higher spec than our original and even changed the colour. At all times they were courteous, efficient and treated myself and my wife like royalty. They really could not have been better and could not do enough for us. Obviously it helped that we were long standing customers and were always polite and helpful.

Visited In

Dec 2017

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Library Road Garage, Poole

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Stanfield Garage, Bournemouth

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