ATC, Old Windsor, Berkshire

Ranked #83 of 127 in Berkshire

Services: MOT, Servicing, Tyres, Exhausts, Bodywork

65a Straight Road

Windsor

Berkshire

SL4 2SA

Call 01753 842721

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"Poor workmanship, bad communication, vehicle still has issue"

By Anonymous, 31 January 2022

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I attended this garage after it was recommended by a friend. I needed the front near side control arm replaced and had an ABS sensor issue on one of the rear wheels. I have always serviced and repaired my cars myself as a good garage is hard to find. Due to also having a baby and work commitments, I decided to let the garage do this job. On getting the car back I found it was still creaking going over speed humps. On checking the control arm I noticed they had bolted the old ball joint back on using the original 11 year old single use bolts. No local parts places sell incomplete control arms and they charged me £120 for a £30 part. I now have to fix their half job which will cost me money and time. If you do use this garage be very specific on what you want replacing other side they will rip you off. I will never use them again. I. Have been in contact with the garage by phone and email and they are not interested.

Visited With

My vehicle

Visited In

Dec 2021

Cost

£100-£500

Duration

1-3 days

Visited For

Repairs

Good Points

Polite staff

Bad Points

Over charged for incomplete work carried out

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great garage, nice people to deal with. Quality parts and service is excellent, pricing is honest. I go to them when I need a repair, service or MOT."

By Dan OConnor, 12 June 2019

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There are great folks to take your car to you will always get a good job done at a reasonable price. Over the years they been servicing and repairing our cars for various thing from a simple service to complex electrical and mechanical problems.

Visited With

My vehicle

Visited In

Jun 2019

Cost

£100-£500

Duration

5-9 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Customer service ,honesty and great service

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Decent "

By Marc de Pijper, 5 August 2016

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Good garage, nice guys. Quality is good, service is excellent, pricing is honest. I go to them when I need a repair or MOT.

Visited In

Jul 2016

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Best garage I've had"

By Anonymous, 11 May 2015

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I have used this garage for repairs and servicing for years and recommend without hesitation. Gary and his team have always been unusually helpful and straightforward, doing sound work. Never felt overcharged.

Visited In

Apr 2015

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Very very bad ,abusive and dishonest staff poor workmanship "

By dirtydog, 4 March 2015

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Paid £500 cash for repairs on 2 cars. Managed to blow up stereo in one and have refused to replace or reimburse . Mis diagnosed fault on second car and refused to rectify , left car abandoned in street with doors open flat battery and now un driveable . Left abusive and threatening voice mails . Avoid

Visited In

Feb 2015

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Would have given no stars, but had to put something!"

By Anonymous, 23 February 2014

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Disgusting, do not use at any cost! They took 3 weeks to get our van running, 18 hours later broke down again. We gave them back the vehicle; 2 weeks later instead of phoning and getting the apprentices telling us over 20 times the owner was either picking up parts or returning vehicles and they would call back and never doing so we went over in person. The owner when questioned and having no answers got very belligerent and aggressive, told us to get the van off his premises, and laughed that he had our £780 and that we could do nothing about it. We had to push the van onto the road, and the following day get it taken by trailer to a new garage. AVOID!!!!!!!!!

Visited In

Feb 2014

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Always helpful and never overcharge."

By Anonymous, 11 September 2012

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I have been using ATC in Old Windsor for the past few years for my cars and motorcycle. They are trustworthy and never do more work than is necessary. Labour rates are very reasonable and work is carried out to a very high standard. All makes are catered for - my VW, Ford, Porsche and Kawasaki all receive the best of service whenever I need it. The garage is always busy - a good sign that plenty of other people know the benefits of their service.

Visited In

Aug 2012

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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