The clutch on my new Ford Focus failed after only 16,500 miles (20 months). Ford Customer Relationship Centre say "no defective part" and blame me for "riding the clutch". We may not be the best clutch users but got nearly 90,000 from previous Focus, same driving conditions. Is there a claim for being unfit for purpose? They refer to manufacturers warranty which is a measly 6000 miles or six months. When I asked for the old clutch I was told I would have to pay extra as Ford impose a surcharge on non-returned clutches. They want them back for refurbishment.