Thanks to Honda for repairing our Jazz CVT-7.

I'd like to give some praise to Honda. My wife bought her Honda Jazz CVT-7 a full six years ago, when it was one year old. It has been an excellent car, with no problems until 3 months ago when we noticed a period of vibration during initial acceleration from rest. The car was due for its annual service, so the vibration was mentioned to the main dealer, Honda Avondale of Stratford. Incidentally, they always drive over to collect and later deliver the car, a distance of 30 miles. When the car was ready they said the vibration problem was a known issue, and they had put it to Honda UK as a possible warranty claim. 10 days later they phoned to say they would come and collect the car to replace the defective item (a clutch part, I think). This was done, and all free of charge. Pretty good service when you think the car was six years 11 months old at the time
If only all car manufacturers behaved as well as Honda and Toyota. But please recommend Honda Avondale of Stratford in good-garage-guide.honestjohn.co.uk/
Answered by Honest John on

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