The Motor Codes scheme and how it can help you

The Motor Industry Code of Practice for Service and Repair commits garages to an open, transparent and fair way of doing business. By subscribing to the Code, a garage is demonstrating its commitment to operate as a responsible business.

All garages that subscribe to the Code have committed to:

• honest and fair services
• open and transparent pricing
• completing work as agreed
• invoices that match quoted prices
• competent and conscientious staff
• a straightforward, swift complaints procedure

The code itself provides you with:

• a free consumer advice line
• free conciliation and low cost independent arbitration
• more rights than required by law

You can download a copy of the Code in full from www.motorindustrycodes.co.uk