Gem Auto, Morriston, Swansea

Ranked #198 of 348 in Wales

Services: MOT, Servicing, Tyres, Exhausts

10 Sway Road Morriston

SWANSEA

City and County of Swansea

SA6 6HT

Call 01792 792774

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"just speak frendly but they layers"

By Anonymous, 24 January 2024

Read More

They are very frendly but they layers !!! .I done full service for an diesel around 2 yers but cannot say too many.When I open bonet I discover low level on brake liquid. also mpg go slower and slower like they don't change fuel filter..I got also an engine ligth on.They don't check anything on car !!!. just try to charge me 600 pound for an part who say is broken.I deal with they to change a second hand more cheap and frendly they accept. Taking car back I discover the same engine light on ! (part changed was't rigth part).I change the right part in other place and I turn back to refund . The only think make me to write this revew is I found screws opened on side with belt like special left it there to distroy the belt. Like I say they Are only frendly trying to convice you are on good hands !!!

Visited With

My vehicle

Visited In

Nov 2023

Cost

£500-£1000

Duration

2 weeks plus

Visited For

Servicing, Repairs

Additional Services

Itemised invoice

Good Points

they just speak frendly only

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"just speak frendly but they layers"

By Anonymous, 24 January 2024

Read More

They are very frendly but they layers !!! .I done full service for an diesel around 2 yers but cannot say too many.When I open bonet I discover low level on brake liquid. also mpg go slower and slower like they don't change fuel filter..I got also an engine ligth on.They don't check anything on car !!!. just try to charge me 600 pound for an part who say is broken.I deal with they to change a second hand more cheap and frendly they accept. Taking car back I discover the same engine light on ! (part changed was't rigth part).I change the right part in other place and I turn back to refund . The only think make me to write this revew is I found screws opened on side with belt like special left it there to distroy the belt. Like I say they Are only frendly trying to convice you are on good hands !!!

Visited With

My vehicle

Visited In

Nov 2023

Cost

£500-£1000

Duration

2 weeks plus

Visited For

Servicing, Repairs

Additional Services

Itemised invoice

Good Points

they just speak frendly only

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional friendly service as always"

By David ian Rees, 5 May 2022

Read More

Top quality work, friendly, curtious, professional and tries to save you money wherever they can, been using them for nearly 30 years and never had any issues, good work guys ??

Visited With

My vehicle

Visited In

May 2022

Cost

£500-£1000

Duration

1-3 days

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

The mechanic explained and showed me the issues I had on the car

Bad Points

I've used many garages good and bad but gem autos are the best so i cant fault them.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional friendly service as always"

By David ian Rees, 5 May 2022

Read More

Top quality work, friendly, curtious, professional and tries to save you money wherever they can, been using them for nearly 30 years and never had any issues, good work guys ??

Visited With

My vehicle

Visited In

May 2022

Cost

£500-£1000

Duration

1-3 days

Visited For

Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

The mechanic explained and showed me the issues I had on the car

Bad Points

I've used many garages good and bad but gem autos are the best so i cant fault them.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"excellent all round service"

By Anonymous, 18 May 2018

Read More

excellent honest and reliable service ,

Visited With

Partner's vehicle

Visited In

May 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

easy pleasant honest staff

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional and trust worthy"

By Alex Morris, 2 April 2018

Read More

Have used gems for over five years and never had any issues at all. Even when something unexpected comes up they deal with it. I will continue to use Gem auto centre in the future with confidence.

Visited With

My vehicle

Visited In

Apr 2018

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

My car goes in, gets worked on and I leave satisfied every time

Bad Points

Nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest"

By Ms Dale, 23 March 2018

Read More

I had booked my car in for an MOT and service at Gems after seeing their reviews on here. I was very pleased with them especially as they told me my car did not need a service until September time due to the mileage which obviously saved me money. I was very happy with their honest and friendly service.

Visited With

My vehicle

Visited In

Mar 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Great customer service

Good Points

Friendly and honest service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"This is the best garage in Swansea!!"

By Nuala danks, 11 April 2017

Read More

They are very friendly nothing is too much for them! Gem have rescued me on many occasions!!! I don't know what I would do without them!

Visited In

Apr 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Amazing "

By America N Rabaldo, 8 September 2016

Read More

Friendly staff, amazing service. Found them by mistake but never going to swap for any other place.

Visited In

Sep 2016

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly and professional staff"

By Sean.FezSi, 22 January 2015

Read More

I have used this garage for all aspects of automotive work for all the cars that I have owned. The staff are very friendly, professional and helpful. They will not carry out any work without being told to do so, will not try to add work that is not urgently required and will advise on how to solve simple problems. Very much recommended.

Visited In

Nov 2014

Visited For

MOT

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Good Honest work at a fair price"

By Neallew, 22 June 2012

Read More

I have taken my cars here for several years - mostly repairs i didnt want to pay dealer labour rates for , tyres, exhausts and MOT's. They have never tried to "add" unnecessary work and have even said certain work wasnt required so we didnt carry out or charge for it. Taken the wife's car to be serviced here as well - and good job all round. Get a big thumbs up from me.

Visited In

Dec 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly, helpful and trustworthy."

By twp, 11 November 2011

Read More

I have used Gem for years for all our cars, including those under maker's warranty. Their work is thorough, well priced and honest.

Visited In

May 2011

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Iggi's Autos, Ammanford

Read More

Andy Davey Motors, Dunvant

Read More

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