Dennis Road Motors, East Molesey

Ranked #89 of 204 in Surrey

Services: MOT, Servicing, Tyres, Exhausts

22-24 Dennis Road

EAST MOLESEY

Surrey

KT8 9ED

Call 020 8979 6752

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"Unprofessional"

By Anonymous, 6 January 2022

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Extremely upset with this garage, they failed MOT, told me I needed a new catalytic convertor, told me to wait while they searched for a part. No one called me to tell me they couldn't fine the part, and I had to chase up and call them multiple times. The receptionist is rude, unhelpful and slags off customers to other staff which I overheard in the waiting room. In the end I found the part but they wouldn't assist me in checking if it was the correct size before I ordered it online. The worst garage I have ever used, and the receptionist definitely needs training in customer service.

Visited With

My vehicle

Visited In

Jan 2022

Cost

Up to £100

Duration

1-5 hours

Visited For

MOT, Repairs

Good Points

Nothing

Bad Points

Poor communication, unhelpful, vague, rude.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Extremely professional"

By Anonymous, 13 April 2019

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What a gem we have found here. Haven’t used it before but will certainly use for all future works.

Visited With

My vehicle

Visited In

Apr 2019

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

The personal touch from a truly typical local village location

Bad Points

Nothing at all

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"I can always rely on this garage to give good advice and do a great job."

By Charles Bowman, 17 July 2018

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My old Volvo's engine brok down almost terminally but Mike and his mechanics had her up and running better than ever at a very reasonable cost. Excellent diagnostics, great effort made to save costs and wonderful final result.

Visited With

My vehicle

Visited In

Jul 2018

Cost

£500-£1000

Duration

3-7 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Honest, reliable garage with excellent mechanics

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Great, honest service"

By Del Manning, 4 June 2018

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I've used other garages in Molesey and the service has been suspect (including one garage which forgot to reconnect the fuel pump!). Dennis Road are def the best.

Visited With

My vehicle

Visited In

May 2018

Cost

£500-£1000

Duration

5-9 hours

Visited For

Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Trustworthy, great work

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, knowledgable and great value."

By Steve Kelly, 16 June 2016

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A real garage that knows it's stuff. No poncy waiting room, croissants or lattes. Real mechanics that fix cars. I have used them for years.

Visited In

Jun 2016

Visited For

MOT, Servicing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, straight talking and go beyond the call of duty."

By angelado1, 24 February 2013

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I have used this garage on many occasions and they have been extremely helpful, courteous and flexible. They have never ripped me off or cut corners and have always shown kindness and consideration towards me and my family.

Visited In

Feb 2013

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Reliable garage, upfront pricing and honest appraisal of your vehicle"

By kaymanisle, 20 June 2011

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I've been going to Dennis Road Motors for a year, I just happened to pick them out of the phone book but have since found friends who use them too. I had a long-standing problem with my car that other garages hadn't fixed, they sorted it out in a few hours. Another unrelated problem cropped up which they examined and for which they gave me a detailed technical analysis and a breakdown of likely costs - I subsequently got the work done and it was exactly as they proposed. Their labour charge is very reasonable, I'm very happy with them, will continue to use them.

Visited In

May 2011

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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