David Pengelly Autocare

Ranked #1 of 86 in Nottinghamshire

Services: MOT, Servicing, Gearboxes, Tyres, Exhausts, Clutches

11 Rawson Street Basford Nottingham NG7 7FR

New Basford

Nottinghamshire

NG7 7NQ

Call 0115 697 2092

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Recommended

"Fantastic customer service with excellent workmanship and an honest approach"

By Howard Palmer, 18 January 2024

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Went in for an mot which threw up an issue. Well diagnosed, honestly explained and dealt with the repair very quickly once the part was received. Absolutely no suprise they are rated no1 in nottingham. Top level of expertise carried out with honesty and integrity. Very happy i found this place 2 years ago as they were pretty much the only local garage that could repair a faulty abs control unit. They did that work exceptionally cheaply given the prices i had previously been quoted and have not had any issues with it since. Top drawer

Visited With

My vehicle

Visited In

Jan 2024

Cost

£100-£500

Duration

1-5 hours

Visited For

MOT, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

All aspects

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Excellent service, added value advice - would highly recommend - been using for 20+ years and have no hesitation in going back."

By Daniel Lucas, 5 December 2022

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Very high quality service from reception to mechanical work.

Visited With

Family member's vehicle

Visited In

Oct 2022

Cost

£100-£500

Duration

5-9 hours

Visited For

MOT, Servicing

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

Quality customer service

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"expensive but cheaper in the long run"

By Fred Kieme, 17 February 2018

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Customer for 30 years. In my experience David has always been honest and fair. His many loyal customers are testimony to this.

Visited With

My vehicle

Visited In

Feb 2018

Cost

Up to £100

Duration

1-5 hours

Visited For

honest advice and MOT, Servicing, Repairs

Additional Services

Work explained, Itemised invoice, Great customer service

Good Points

great team

Bad Points

£79 + vat labour charge- but accurate diagnosis

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, competent and friendly"

By powerlift, 13 February 2018

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For Volvo owners DPA is the garage to go to. I have used DPA for over ten years and now send all my own and my company cars there regardless of make and model. All the staff are friendly and none would ever talk down to a customer - male or female - ever! I have always been treated as a welcome customer and given professional, considered advice. Everyone who works there knows their job and what is expected of them. I have no hesitation in recommending David Pengelley Autocare to the motorists of Nottingham.

Visited In

Feb 2018

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Totally and utterly reliable. Knows more about Volvo cars than Volvo themselves."

By powerlift, 1 May 2015

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These guys are good. They know what they are talking about. They have looked after my Volvos for several years and now also look after all my company's cars. They make time to explain and advise. They don't talk down to women, they don't use complicated language or techno-babble. Mrs. Pengelly and Rachel wouldn't allow them to!

Visited In

Apr 2015

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Honest, reliable, knowledgeable, customer focused, professional service."

By Noddy997, 28 September 2013

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After having coolant leaking somewhere where others in Nottingham could not find in my Saab, I went to DPA (I thought DPA only dealt in Volvos) he found the problem straightaway and fixed it with very little costs. The other places I went to simply said "just keep topping it up" - bit cowboy'ish if you ask me. I am glad I finally found a reputable, honest, and value for money mechanic in Nottingham. The best thing is you deal with the boss himself (Dave). Like many others have said he does take time to explain things to you in "simple" English. Upon saying this, he also advises accordingly for any possible future problems, and further aims to save you money. I am looking to buy a Volvo purely for the fact that I can go to DPA for everything. As a driver having your car maintained and serviced somewhere reputable like DPA provides reassurance of the vehicle. I recommend everyone uses DPA whether you own a Volvo or not - just try it once and you wont want to go elsewhere! Long live Dave and DPA!

Visited In

Sep 2013

Visited For

Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"spare parts and advise only but the best ever from david on 4 occasions great prices"

By Anonymous, 4 August 2013

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fantastic service from david personally and promises fulfilled by return on all of many calls from scotland

Visited In

May 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Dependable, reliable and fair pricing"

By Anonymous, 15 June 2013

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I have only had to use David twice for repairs to electronic faults on my S40 diesel, he doesn't try to confuse you with all kinds of flannel and I trust him implicitly. Any repairs to Volvos are not cheap but he beats main agents hands down on this issue. If anyone has problems they should contact him first before considering main dealerships.

Visited In

Jun 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Helpful, Friendly and Knowledgable"

By sc52, 21 May 2012

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I've used David and his team for a number of years. He has kept my old Volvo 940 going and has managed to do it on a tight budget (imposed by me). The DPA service is- fast efficient good value and very friendly. David is extremely knowledgeable and helpful and if he says that something needs doing, then it does. If you've got a Volvo (or any other car to be honest)and live in the Nottingham area and you're not already using him, then I'd suggest you give him a go asap! You'll be pleased you did! Highly Recommended

Visited In

Mar 2012

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Efficient, friendly service at half the main dealers hourly rate"

By Andy Taylor, 18 October 2011

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I have been using DPA since I bought my Volvo S40. I have found the staff knowledgeable and very able. They will always repair rather than replace if possible. I have no hesitation in recommending them for Volvo service.

Visited In

Oct 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Excellent customer service, always friendly and takes time to explain, in detail, all work carried out."

By Robert J., 8 June 2011

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Really good independant volvo specialist. Dave always finds the time to explain, in simple terms, the work that has been carried out. He also offers advice on what is likely to need attention any time soon and gives you an idea of what the cost is likely to be. Always seems to look for a solution that is cost effective for the customer. His long experience with volvos means he rapidly identifies faults and knows how to fix them. I can happily recommend DPA to any volvo owner looking to save money on main dealer servicing.

Visited In

Apr 2011

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

Other Good Garages near here

Vauxhall Repair Centre, Ilkeston

Read More

Alan Kent Motors, Ilkeston

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