Hi Debby, Gary, everyone.

I have the same issue today. Previously no problem with central locking. But today the rear offside (R/O) door will not open with the rest of the doors. Not on the key fob, not on the physical key and not the central locking button on the dash. Same time the boot stopped opening apart from on a long hold on the key fob boot button.

The R/O door tries to work. I have read there are two relays in each door, lock & unlock and they both make a noise, but unlock doesn't happen, I have read on other blogs to use the physical level inside at the same time as the fob to give it more uumph and the actuator might trigger. So far after maybe 100 tries nothing changes. I have tried gently-ish banging the door with my hand where the lock is at the same time to try and jiggle it. Didn't help. I have taken the lever surround off and tried to pull on the wire (you get to see 1-2 mm) with another piece of wire I looped around it, little bit fiddly, but didn't help. Don't want to go too far in case of causing other problems. So can't open the door to get inside it to take a better look.

Anyone been here and found a fix? How is the boot linked to the R/O door must be a clue. Unlikely for 2 problems to start at the same time and not be related?

Thanks. I would be happy to do that, but how to get the door open in the first place is the initial problem. Do you know how they did that please?

I believe new lock units are not cheap , around £300 , from memory.

A new lock for my Pug would have cost about that, but a used one only about £30 - but of course without warranty. All OK so far. The problem with my door was that it would not latch, not that it would not open. But Simon in my local bodyshop knows a few tricks I think.

They say no one has and they are not aware of any issues anywhere. It's very poor service. It's clearly a huge safety issue if the doors can't be opened.

It's more than a safety issue, as it probably means a MoT failure. It also sounds as if Hyundai are following Russian practice - deny until you are blue in the face, everyone knows you are lying and you know they know.

Edited by Andrew-T on 06/03/2023 at 17:40

Find an independent garage to do the job . It will cost less. But you can't expect good will after 8 years.